ISO/HL7 10781 - Electronic Health Record System Functional Model, Release 2.1
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: CPS.10 Manage User Help (Function) - XML Representation

Active as of 2024-11-26

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<Requirements xmlns="http://hl7.org/fhir">
  <id value="EHRSFMR2.1-CPS.10"/>
  <meta>
    <profile value="http://hl7.org/ehrs/StructureDefinition/FMFunction"/>
  </meta>
  <text>
    <status value="extensions"/>
    <div xmlns="http://www.w3.org/1999/xhtml">
    <span id="description"><b>Statement <a href="https://hl7.org/fhir/versions.html#std-process" title="Normative Content" class="normative-flag">N</a>:</b> <div><p>Support the ability to manage the configuration, and/or customization of appropriate user help that is context sensitive and may include the exchange of live online chat.</p>
</div></span>

    
    <span id="purpose"><b>Description <a href="https://hl7.org/fhir/versions.html#std-process" title="Informative Content" class="informative-flag">I</a>:</b> <div><p>Throughout the system it is necessary to provide configurable, context sensitive, and/or searchable user help to assist in the use of the system. User help levels should be configurable based on user requirements, scope of practice, organizational policy, and/or jurisdictional law. User Help may include the live online chat support.</p>
</div></span>
    

    

    
    <span id="requirements"><b>Criteria <a href="https://hl7.org/fhir/versions.html#std-process" title="Normative Content" class="normative-flag">N</a>:</b></span>
    
    <table id="statements" class="grid dict">
        
        <tr>
            <td style="padding-left: 4px;">
                
                <span>CPS.10#01</span>
                
            </td>
            <td style="padding-left: 4px;">
                
                <i>dependent</i>
                
                
                
                <span>SHOULD</span>
                
            </td>
            <td style="padding-left: 4px;" class="requirement">
                
                <span><div><p>The system SHOULD provide the ability to manage the configuration and customization of User Help in accordance with user requirements, and according to scope of practice, organizational policy, and/or jurisdictional law.</p>
</div></span>
                
                
            </td>
        </tr>
        
        <tr>
            <td style="padding-left: 4px;">
                
                <span>CPS.10#02</span>
                
            </td>
            <td style="padding-left: 4px;">
                
                
                
                <span>SHOULD</span>
                
            </td>
            <td style="padding-left: 4px;" class="requirement">
                
                <span><div><p>The system SHOULD receive queries and render responses for data entry and system navigation assistance (User Help).</p>
</div></span>
                
                
            </td>
        </tr>
        
        <tr>
            <td style="padding-left: 4px;">
                
                <span>CPS.10#03</span>
                
            </td>
            <td style="padding-left: 4px;">
                
                
                
                <span>MAY</span>
                
            </td>
            <td style="padding-left: 4px;" class="requirement">
                
                <span><div><p>The system MAY exchange User Help queries and responses via live online chat.</p>
</div></span>
                
                
            </td>
        </tr>
        
        <tr>
            <td style="padding-left: 4px;">
                
                <span>CPS.10#04</span>
                
            </td>
            <td style="padding-left: 4px;">
                
                
                
                <span>SHOULD</span>
                
            </td>
            <td style="padding-left: 4px;" class="requirement">
                
                <span><div><p>The system SHOULD render context-sensitive invokable help to guide users through activities in the system (e.g., charting steps, menu navigation).</p>
</div></span>
                
                
            </td>
        </tr>
        
    </table>
</div>
  </text>
  <url value="http://hl7.org/ehrs/Requirements/EHRSFMR2.1-CPS.10"/>
  <version value="2.1.0"/>
  <name value="CPS_10_Manage_User_Help"/>
  <title value="CPS.10 Manage User Help (Function)"/>
  <status value="active"/>
  <date value="2024-11-26T16:30:50+00:00"/>
  <publisher value="EHR WG"/>
  <contact>
    <telecom>
      <system value="url"/>
      <value value="http://www.hl7.org/Special/committees/ehr"/>
    </telecom>
  </contact>
  <description
               value="Support the ability to manage the configuration, and/or customization of appropriate user help that is context sensitive and may include the exchange of live online chat."/>
  <jurisdiction>
    <coding>
      <system value="http://unstats.un.org/unsd/methods/m49/m49.htm"/>
      <code value="001"/>
      <display value="World"/>
    </coding>
  </jurisdiction>
  <purpose
           value="Throughout the system it is necessary to provide configurable, context sensitive, and/or searchable user help to assist in the use of the system. User help levels should be configurable based on user requirements, scope of practice, organizational policy, and/or jurisdictional law. User Help may include the live online chat support."/>
  <statement>
    <extension
               url="http://hl7.org/ehrs/StructureDefinition/requirements-dependent">
      <valueBoolean value="true"/>
    </extension>
    <key value="EHRSFMR2.1-CPS.10-01"/>
    <label value="CPS.10#01"/>
    <conformance value="SHOULD"/>
    <conditionality value="false"/>
    <requirement
                 value="The system SHOULD provide the ability to manage the configuration and customization of User Help in accordance with user requirements, and according to scope of practice, organizational policy, and/or jurisdictional law."/>
  </statement>
  <statement>
    <extension
               url="http://hl7.org/ehrs/StructureDefinition/requirements-dependent">
      <valueBoolean value="false"/>
    </extension>
    <key value="EHRSFMR2.1-CPS.10-02"/>
    <label value="CPS.10#02"/>
    <conformance value="SHOULD"/>
    <conditionality value="false"/>
    <requirement
                 value="The system SHOULD receive queries and render responses for data entry and system navigation assistance (User Help)."/>
  </statement>
  <statement>
    <extension
               url="http://hl7.org/ehrs/StructureDefinition/requirements-dependent">
      <valueBoolean value="false"/>
    </extension>
    <key value="EHRSFMR2.1-CPS.10-03"/>
    <label value="CPS.10#03"/>
    <conformance value="MAY"/>
    <conditionality value="false"/>
    <requirement
                 value="The system MAY exchange User Help queries and responses via live online chat."/>
  </statement>
  <statement>
    <extension
               url="http://hl7.org/ehrs/StructureDefinition/requirements-dependent">
      <valueBoolean value="false"/>
    </extension>
    <key value="EHRSFMR2.1-CPS.10-04"/>
    <label value="CPS.10#04"/>
    <conformance value="SHOULD"/>
    <conditionality value="false"/>
    <requirement
                 value="The system SHOULD render context-sensitive invokable help to guide users through activities in the system (e.g., charting steps, menu navigation)."/>
  </statement>
</Requirements>