ISO/HL7 10781 - Electronic Health Record System Functional Model, Release 2.1
0.16.0 - CI Build
ISO/HL7 10781 - Electronic Health Record System Functional Model, Release 2.1
0.16.0 - CI Build
Publish Box goes here
| Active as of 2024-08-12 |
Support the ability to manage the configuration, and/or customization of appropriate user help that is context sensitive and may include the exchange of live online chat.
Throughout the system it is necessary to provide configurable, context sensitive, and/or searchable user help to assist in the use of the system. User help levels should be configurable based on user requirements, scope of practice, organizational policy, and/or jurisdictional law. User Help may include the live online chat support.
| CPS.10#01 | dependent SHOULD |
The system SHOULD provide the ability to manage the configuration and customization of User Help in accordance with user requirements, and according to scope of practice, organizational policy, and/or jurisdictional law. |
| CPS.10#02 | SHOULD |
The system SHOULD receive queries and render responses for data entry and system navigation assistance (User Help). |
| CPS.10#03 | MAY |
The system MAY exchange User Help queries and responses via live online chat. |
| CPS.10#04 | SHOULD |
The system SHOULD render context-sensitive invokable help to guide users through activities in the system (e.g., charting steps, menu navigation). |