Actor Community health worker from Function Requirements

Actor EIR staff from Function Requirements

Actor EIR staff OR health worker from Function Requirements

Actor Electronic immunization registry (EIR) staff from Function Requirements

Actor Health worker from Function Requirements

Category: Maintainability Able to access the system at all levels/stores

Category: Reliability Accommodate loss of connectivity to hosted application (network may become unavailable while a user is in the process of submitting a form)

Category: Usability Adjust display to fit small screens (e.g. mobile phones)

Category: Usability Alert the user when navigating away from a form without saving

Category: Reliability Allow a task to be interrupted and resumed

Category: Confidentiality, privacy and security Allow admin user to request password reset

Category: Confidentiality, privacy and security Allow cascading user management and assignment of roles

Category: Confidentiality, privacy and security Allow each user to be assigned to one or more roles

Category: Reliability Allow for client devices with low bandwidth or irregular connectivity

Category: Interoperability Allow for data exchange and efficient synchronization across multiple facilities and points of service when the internet is available, even when it is intermittent and slow

Category: Usability Allow for flexible configurations based on the context of use, including the physical, regulatory and social environment

Category: Confidentiality, privacy and security Allow for maintenance of security updates

Category: Confidentiality, privacy and security Allow roles to be associated with specific geographical areas or health-care facilities

Category: Confidentiality, privacy and security Allow the administrator to establish access privileges and priorities

Category: Confidentiality, privacy and security Allow user to change their own password

Category: Confidentiality, privacy and security Allow user with permission to create a new user and temporary password

Category: Usability Allow users to find features in two clicks or fewer

Category: Confidentiality, privacy and security Anonymize data that are exported from the system

Business process (B) plan service delivery: Activity: Assemble all needed materials for immunization session: As a <a href="ActorDefinition-healthworker.html">Health worker</a>, I want to: >The system to provide a immunization session materials checklist, which is a list of materials I would need for immunization session

so that

>I can make sure I have the materials I need for immunization session

Category: Confidentiality, privacy and security Automatically log out the user after a specified time of inactivity

Category: Scalability Be able to accommodate at least [x number of] concurrent users

Category: Scalability Be able to accommodate at least [x number of] health-care facilities

Category: Usability Be able to be learned easily by end users and supervisors to meet specified goals of system effectiveness and efficiency

Category: Portability Be able to provide continuity and access to data throughout changes in infrastructure (e.g. telecommunication, power) at the health-post level

Category: Reliability Be able to reliably perform tasks within appropriate time with resistance to failures or deadlocks

Category: Maintainability Be built using technologies that enable local control, open competition and transparency of the code

Category: Reliability Be deployed in an environment subject to power loss

Category: Usability Be reliable and robust (minimize the number of system crashes)

Category: Usability Be user-friendly for people with low computer literacy

Category: Maintainability Be well-documented, including known issues

Business process (D) administer vaccine: Activity: Capture or update client history: As a <a href="ActorDefinition-healthworker.html">Health worker</a>, I want to: >The system to provide a history of previous care (including previous vaccination records)

so that

>I have access and review client's history

Business process (D) administer vaccine: Activity: Capture or update client history: As a <a href="ActorDefinition-healthworker.html">Health worker</a>, I want to: >To add client's health history (including previous vaccination records)

so that

>I can appropriately determine which vaccinations are required

Business process (D) administer vaccine: Activity: Check stock availability of recommended vaccines: As a <a href="ActorDefinition-healthworker.html">Health worker</a>, I want to: >The system to display stock availability of recommended vaccines

so that

>I can check if the vaccines are available

Business process (D) administer vaccine: Activity: Check stock availability of recommended vaccines: As a <a href="ActorDefinition-healthworker.html">Health worker</a>, I want to: >The system to warn if required vaccine is not in stock

so that

>I can alert the client if the vaccine is not available

Business process (D) administer vaccine: Activity: Check stock availability of recommended vaccines: As a <a href="ActorDefinition-healthworker.html">Health worker</a>, I want to: >The system to display the expiry date of stock to ensure expired vaccines are not administered

so that

>I give safe and effective doses only

Category: Confidentiality, privacy and security Comply with country's existing health information storage policies

Category: Compatibility Comply with industry standards for data exchange

Category: Compatibility Comply with industry standards for tracking and tracing of supplies

Category: Configuration Configure business rules in line with guidelines and standard operating procedures

Category: Configuration Configure error messages

Category: Configuration Configure the system centrally

Business process (C) client registration: Activity: Create client record: As a <a href="ActorDefinition-healthworker.html">Health worker</a>, I want to: >The system to enforce a minimal required data set for new registrations

so that

>Sufficient data is entered to be able to identify the client

Business process (C) client registration: Activity: Create client record: As a <a href="ActorDefinition-healthworker.html">Health worker</a>, I want to: >The system to uniquely identify every client using a system generated unique identifier or an existing identifier (e.g. health care, national ID, health unique ID)

so that

>The client can be definitively identified using that number

Business process (C) client registration: Activity: Create client record: As a <a href="ActorDefinition-healthworker.html">Health worker</a>, I want to: >The system to generate a unique identifier

so that

>The client can be uniquely identified for vaccination activities across systems using the same ID

Business process (C) client registration: Activity: Create client record: As a <a href="ActorDefinition-healthworker.html">Health worker</a>, I want to: >Validate a unique identifier when system is offline

so that

>Entry errors are prevented

Business process (A) vaccination location registration: Activity: Create/update vaccination location record: As a <a href="ActorDefinition-eirstaff.html">EIR staff</a>, I want to: >The system to be able to update vaccination location information

so that

>We have a complete vaccination location record

Business process (I) report generation: Activity: Define parameters for report: As a <a href="ActorDefinition-healthworker.html">Health worker</a>, I want to: >To be able to configure report parameters when creating new reports (period of time, inactive versus active clients, client's age, vaccine type, vaccine manufacturer, etc.)

so that

>Appropriate reports can be generated

Business process (I) report generation: Activity: Define parameters for report: As a <a href="ActorDefinition-healthworker.html">Health worker</a>, I want to: >To be able to select report parameters when creating vaccination coverage reports (i.e. by vaccine, by dose, by age, by area, by condition, by vaccine manufacturer, etc)

so that

>Appropriate vaccination coverage reports can be generated

Business process (I) report generation: Activity: Define parameters for report: As a <a href="ActorDefinition-healthworker.html">Health worker</a>, I want to: >To be able to customize report parameters for error monitoring reports

so that

>I can generate reports specific to my needs and the nature of potential programmatic errors I want to monitor

Business process (I) report generation: Activity: Define parameters for report: As a <a href="ActorDefinition-healthworker.html">Health worker</a>, I want to: >To be able to select what information a report shows (i.e. display options, summary versus detail report, sort options)

so that

>The report presentation can be customised

Business process (I) report generation: Activity: Define parameters for report: As a <a href="ActorDefinition-healthworker.html">Health worker</a>, I want to: >To be able to schedule routine reports (specific date/time, daily, weekly, etc.)

so that

>The reports can be generated automatically and are available at the right time

Business process (E) client reminder: Activity: Define/evaluate criteria: As a <a href="ActorDefinition-healthworker.html">Health worker</a>, I want to: >To select reminder parameters. May include but not limited to, age range, vaccine type(s), vaccine schedules, geographic area, number of days overdue, number of reminders, etc.

so that

>Reminders can be optimized

Business process (E) client reminder: Activity: Define/evaluate criteria: As a <a href="ActorDefinition-healthworker.html">Health worker</a>, I want to: >To associate a client with a vaccination location to generate a provider-based reminder/recall

so that

>Vaccination location specific lists of clients can be generated

Business process (E) client reminder: Activity: Define/evaluate criteria: As a <a href="ActorDefinition-healthworker.html">Health worker</a>, I want to: >To validate data against the vaccine schedule (Note: Can use the vaccine schedule to best schedule reminders/recall for series vaccinations)

so that

>The generated list adheres to guidelines

Category: Confidentiality, privacy and security Design software security protections to ensure system availability

Business process (F) defaulter tracing: Activity: Determine if vaccines were missed: As a <a href="ActorDefinition-healthworker.html">Health worker</a>, I want to: >The system to flag a client as a defaulter after a configured number of reminders are sent

so that

>We can identify those who have not come and are overdue, requiring additional intervention

Business process (F) defaulter tracing: Activity: Determine if vaccines were missed: As a <a href="ActorDefinition-healthworker.html">Health worker</a>, I want to: >To specify thresholds for a client to qualify as requiring follow-up, based on the national immunization guidelines

so that

>Follow up is only done at the appropriate time

Business process (D) administer vaccine: Activity: Determine required vaccination(s): As a <a href="ActorDefinition-healthworker.html">Health worker</a>, I want to: >The system to display vaccines due according to predefined vaccine protocol

so that

>I can assess which vaccines need to be administered

Business process (D) administer vaccine: Activity: Determine required vaccination(s): As a <a href="ActorDefinition-healthworker.html">Health worker</a>, I want to: >The system to determine vaccines due for a given client by considering relevant information, such as the age of the client, vaccine products, vaccines already given and predefined vaccine protocol

so that

>it helps me with selecting the appropriate vaccines for the client

Business process (D) administer vaccine: Activity: Determine required vaccination(s): As a <a href="ActorDefinition-healthworker.html">Health worker</a>, I want to: >The system to ensure I have the most up-to-date vaccine protocols

so that

>It will recommend the correct schedule

Business process (D) administer vaccine: Activity: Determine time for next visit (as needed): As a <a href="ActorDefinition-healthworker.html">Health worker</a>, I want to: >The system to display due date of the next vaccine

so that

>I can inform the client when to return for their next vaccination

Business process (D) administer vaccine: Activity: Determine vaccine(s) to be administered based on contraindications: As a <a href="ActorDefinition-healthworker.html">Health worker</a>, I want to: >To be alerted of any relevant potential contraindications for the vaccine (e.g. based on age, previous allergic reactions, etc.)

so that

>I can withhold the vaccine, if contraindicated

Business process (D) administer vaccine: Activity: Determine vaccine(s) to be administered based on contraindications: As a <a href="ActorDefinition-healthworker.html">Health worker</a>, I want to: >To be able to quickly access information regarding any contraindications by antigen

so that

>I can access all information on contraindications in one place

Business process (D) administer vaccine: Activity: Dispose of waste: As a <a href="ActorDefinition-healthworker.html">Health worker</a>, I want to: >To update stock record

so that

>I know which stock adjustments have not been done automatically (such as in instances if something is wasted)

Business process (D) administer vaccine: Activity: Does client require a verifiable digital certificate?: As a <a href="ActorDefinition-healthworker.html">Health worker</a>, I want to: >To be prompted to ask client if they want a digital vaccination certificate where appropriate

so that

>The digital vaccination certificate can be generated

Category: Usability Emphasize ease of use and learnability to reduce training costs

Category: Reliability Enable a task to be cancelled and rolled back to previous state

Category: Maintainability Enable access to the central system from all levels of the health system

Category: Reliability Enable backup of data so that information is recoverable in the event of a system or hardware failure

Category: Configuration Enable configuration to any national or subnational administrative structure or number of levels

Category: Reliability Enable earlier versions of a record to be recoverable

Category: Usability Enable easy data collection, organization (predefined drop-down menus or searchable lists, radio buttons, check boxes) and dissemination

Category: Maintainability Enable local control of operations

Category: Compatibility Enable streamlined data collection, organization and dissemination

Category: Maintainability Enable the system to detect incompatible versions of software running on different components

Category: Reliability Enable users to work offline and then synchronize data when data connection is available

Business process (H) resolve duplicate vaccination events: Activity: Evaluate vaccine event records: As a <a href="ActorDefinition-eirstafforhealthworker.html">EIR staff OR health worker</a>, I want to: >To be able to manually initiate duplicates identification process

so that

>It can be done when the user is available to review

Business process (H) resolve duplicate vaccination events: Activity: Evaluate vaccine event records: As a <a href="ActorDefinition-eirstafforhealthworker.html">EIR staff OR health worker</a>, I want to: >To be able to manually flag duplicate vaccination events

so that

>I can report duplicates that the system was not able to identify

Business process (H) resolve duplicate vaccination events: Activity: Evaluate vaccine event records: As a <a href="ActorDefinition-eirstafforhealthworker.html">EIR staff OR health worker</a>, I want to: >The system to display a specific set of data related to the possible duplicated events (such as vaccine type, manufacturer, administration date, etc.) for manual review

so that

>I am able to perform the review

Business process (H) resolve duplicate vaccination events: Activity: Evaluate vaccine event records: As a <a href="ActorDefinition-eirstafforhealthworker.html">EIR staff OR health worker</a>, I want to: >To be able to view simultaneously potential duplicate records

so that

>I can easily compare the records and to determine if they are duplicates

Business process (H) resolve duplicate vaccination events: Activity: Evaluate vaccine event records: As a <a href="ActorDefinition-eirstafforhealthworker.html">EIR staff OR health worker</a>, I want to: >To be able to access the vaccination events while reviewing the duplicates

so that

>I can review other fields to aid in my decision-making

Category: Compatibility Exchange actionable data between systems (need to enforce semantic interoperability)

Business process (G) resolve duplicate client records: Activity: Flag client records for evaluation: As a <a href="ActorDefinition-eirstaff.html">EIR staff</a>, I want to: >The system to support a rules-based algorithm to evaluate duplicate records

so that

>Duplicates can be found by the system using pre-defined rules

Business process (G) resolve duplicate client records: Activity: Flag client records for evaluation: As a <a href="ActorDefinition-eirstaff.html">EIR staff</a>, I want to: >To be able to modify the business rules used for identifying duplicate client records

so that

>The de-duplication process is optimized

Business process (G) resolve duplicate client records: Activity: Flag client records for evaluation: As a <a href="ActorDefinition-eirstaff.html">EIR staff</a>, I want to: >The system to automatically flag client records as possible duplicates by marking them as pending for review

so that

>The health worker or EIR staff is informed and aware of pending review

Category: Usability Focus on the mobile-user experience with secondary use of a computer

Category: General Generate IDs that are unique across different locations or sites

Category: Confidentiality, privacy and security Generate analysis of the use of different system features and reports

Business process (E) client reminder: Activity: Generate list of clients: As a <a href="ActorDefinition-healthworker.html">Health worker</a>, I want to: >The system to track the number of reminders attempts (i.e. per client and total)

so that

>I can know if additional action may be required, or when to stop sending reminders

Business process (E) client reminder: Activity: Generate list of clients: As a <a href="ActorDefinition-healthworker.html">Health worker</a>, I want to: >The system to prevent all records given an inactive or deceased status from being included in the list of clients for reminder/recall

so that

>Notifications will not be inappropriately sent to clients

Business process (E) client reminder: Activity: Generate list of clients: As a <a href="ActorDefinition-healthworker.html">Health worker</a>, I want to: >to be able to generate a list of clients according to defined parameters

so that

>I have a list according to my needs

Business process (E) client reminder: Activity: Generate list of clients: As a <a href="ActorDefinition-healthworker.html">Health worker</a>, I want to: >To print the list of clients generated according to defined parameters

so that

>I can use it when I am offline

Business process (E) client reminder: Activity: Generate list of clients: As a <a href="ActorDefinition-healthworker.html">Health worker</a>, I want to: >The system to log each time a user prints a list of clients

so that

>Printing needs can be monitored

Business process (E) client reminder: Activity: Generate list of clients: As a <a href="ActorDefinition-healthworker.html">Health worker</a>, I want to: >The system to display the date the reminder/recall notice was sent to a client

so that

>I will know when it was sent and can follow-up accordingly

Business process (F) defaulter tracing: Activity: Generate list of clients who are due or overdue for vaccination: As a <a href="ActorDefinition-healthworker.html">Health worker</a>, I want to: >To produce a list of clients who missed their vaccine for each antigen, along with their location and personal information

so that

>I can plan follow up activities and contact the clients

Business process (F) defaulter tracing: Activity: Generate list of clients who are due or overdue for vaccination: As a <a href="ActorDefinition-healthworker.html">Health worker</a>, I want to: >To print a list of clients requiring follow-up

so that

>I will have an offline version

Business process (F) defaulter tracing: Activity: Generate list of clients who are due or overdue for vaccination: As a <a href="ActorDefinition-healthworker.html">Health worker</a>, I want to: >To export a list of clients for follow-up

so that

>Information can be sent to another health worker or system as appropriate

Business process (I) report generation: Activity: Generate report: As a <a href="ActorDefinition-eirstaff.html">EIR staff</a>, I want to: >The system to produce and export reports in multiple formats (i.e. CSV, PDF) on demand

so that

>I can select the most appropriate format for my needs

Business process (I) report generation: Activity: Generate report: As a <a href="ActorDefinition-eirstaff.html">EIR staff</a>, I want to: >The system to be able to print reports on demand

so that

>I can have a paper version of the report

Business process (I) report generation: Activity: Generate report: As a <a href="ActorDefinition-eirstaff.html">EIR staff</a>, I want to: >The system to show me a preview of the report before printing

so that

>I can review before printing

Business process (I) report generation: Activity: Generate report: As a <a href="ActorDefinition-eirstaff.html">EIR staff</a>, I want to: >The system to log the actions performed on the reports

so that

>An audit can be performed when needed

Business process (I) report generation: Activity: Generate report: As a <a href="ActorDefinition-healthworker.html">Health worker</a>, I want to: >The system to offer the posibility of sending the generated report by email

so that

>I do not have to manually do that

Business process (H) resolve duplicate vaccination events: Activity: Generate report of duplicate vaccine events: As a <a href="ActorDefinition-eirstaff.html">EIR staff</a>, I want to: >The system to be able to generate a report of duplicate vaccine events including the resolutions

so that

>I can have a summary of the changes made

Business process (A) vaccination location registration: Activity: Generate unique location identifier: As a <a href="ActorDefinition-eirstaff.html">EIR staff</a>, I want to: >The system to generate a unique EIR identifier which may be linked to national ID or health ID

so that

>The vaccination location will have an unique identifier in the EIR system

Business process (D) administer vaccine: Activity: Generate verifiable digital certificate: As a <a href="ActorDefinition-healthworker.html">Health worker</a>, I want to: >The system to apply an authorised digital signature when necessary and appropriate

so that

>The identity of the issuing authority can be validated

Business process (B) plan service delivery: Activity: Get needed stock: As a <a href="ActorDefinition-healthworker.html">Health worker</a>, I want to: >The system to allow me to print the stock order(s) to be fulfilled

so that

>I can use this as my pick up list, even when I am offline

Category: Confidentiality, privacy and security Have a source code audit against security threats

Category: Maintainability Have a support process that tracks and documents bugs from discovery to resolution

Category: Maintainability Have adequate support resources to ensure reusability, scalability and sustainability

Category: General Have the ability to easily back up information

Business process (H) resolve duplicate vaccination events: Activity: Identify groups of vaccination events for evaluation: As a <a href="ActorDefinition-eirstaff.html">EIR staff</a>, I want to: >The system to support a rules-based algorithm to evaluate duplicate events

so that

>Duplicates can be found by the system using pre-defined rules

Business process (H) resolve duplicate vaccination events: Activity: Identify groups of vaccination events for evaluation: As a <a href="ActorDefinition-eirstaff.html">EIR staff</a>, I want to: >The system to automatically flag event records as possible duplicates by marking them as pending for review

so that

>The health worker or EIR staff is informed and aware of pending review

Business process (H) resolve duplicate vaccination events: Activity: Identify groups of vaccination events for evaluation: As a <a href="ActorDefinition-eirstaff.html">EIR staff</a>, I want to: >to be able to modify the business rules used for identifying vaccination events duplicates

so that

>The de-duplication process can be optimized

Business process (H) resolve duplicate vaccination events: Activity: Identify groups of vaccination events for evaluation: As a <a href="ActorDefinition-eirstaff.html">EIR staff</a>, I want to: >The system to prompt the user that a new vaccination event might already exist

so that

>The user can decide if it is a duplicate and if so not save it

Business process (H) resolve duplicate vaccination events: Activity: Identify groups of vaccination events for evaluation: As a <a href="ActorDefinition-eirstaff.html">EIR staff</a>, I want to: >The system to generate automatically a list of possible duplicated vaccination events

so that

>The review process is optimized

Category: Maintainability Include an administrable content management system

Category: Interoperability Link with insurance systems to verify eligibility and submit claims

Category: Confidentiality, privacy and security Lock a user out after a specified number of wrong password attempts

Category: Confidentiality, privacy and security Log access to data summaries, reports, analysis and visualization features

Category: Confidentiality, privacy and security Log access to views of individual client records

Category: Confidentiality, privacy and security Log all activities performed by the user, including date and time stamp

Category: Confidentiality, privacy and security Log all data and system errors

Category: Confidentiality, privacy and security Log exchange of data with other systems

Category: Confidentiality, privacy and security Maintain a transaction log history (system logins and logouts)

Category: Performance Make efficient use of capabilities of lower-cost mobile devices

Category: Performance Make efficient use of data communication time

Business process (G) resolve duplicate client records: Activity: Mark as "not a duplicate" or "pending": As a <a href="ActorDefinition-eirstafforhealthworker.html">EIR staff OR health worker</a>, I want to: >To be able to flag records as "not a duplicate"

so that

>It is not presented as a possible duplicates by the system

Business process (G) resolve duplicate client records: Activity: Mark as "not a duplicate" or "pending": As a <a href="ActorDefinition-eirstafforhealthworker.html">EIR staff OR health worker</a>, I want to: >To be able to enter comments for records marked as "not a duplicate"

so that

>I can add any additional information to let other users see why it was determined to not be a duplicate

Business process (G) resolve duplicate client records: Activity: Merge records: As a <a href="ActorDefinition-eirstaff.html">EIR staff</a>, I want to: >The system to be able to merge records confirmed to be duplicates

so that

>Duplicate records can be merged

Business process (G) resolve duplicate client records: Activity: Merge records: As a <a href="ActorDefinition-eirstaff.html">EIR staff</a>, I want to: >The system to support an audit trail when records are merged

so that

>Accountability can be maintained

Business process (G) resolve duplicate client records: Activity: Merge records: As a <a href="ActorDefinition-eirstaff.html">EIR staff</a>, I want to: >The system to be able to provide history of merged record for a given client

so that

>I can double check if the merge was done appropriately

Business process (G) resolve duplicate client records: Activity: Merge records: As a <a href="ActorDefinition-eirstaff.html">EIR staff</a>, I want to: >The system to be able to undo a merge

so that

>I can restore records merged incorrectly

Business process (D) administer vaccine: Activity: Monitor the client for any adverse reactions: As a <a href="ActorDefinition-healthworker.html">Health worker</a>, I want to: >To record any significant observations (such as reaction) that may be specific to that client

so that

>I can treat as appropriate

Category: Confidentiality, privacy and security Notify a user if their account is locked due to wrong password attempts

Category: Confidentiality, privacy and security Notify the user of a password change to their account

Category: Confidentiality, privacy and security Notify the user to change their password the first time they log in

Category: Confidentiality, privacy and security Notify the user to regularly change their password

Business process (A) vaccination location registration: Activity: Obtain vaccination location information: As a <a href="ActorDefinition-electronicimmunizationregistryeirstaff.html">Electronic immunization registry (EIR) staff</a>, I want to: >The EIR system to be able to communicate with other systems (such as a national health management information system [HMIS] and Expanded Programme on Immunization [EPI]) to obtain vaccination locations information and other necessary information

so that

>I will know about new vaccination locations and be informed about any updated information

Category: Compatibility Operate with open-source or third-party reporting tools

Business process (G) resolve duplicate client records: Activity: Perform manual review: As a <a href="ActorDefinition-eirstafforhealthworker.html">EIR staff OR health worker</a>, I want to: >To be able to manually flag duplicate records

so that

>I can identify potential duplicates myself for resolution

Business process (G) resolve duplicate client records: Activity: Perform manual review: As a <a href="ActorDefinition-eirstafforhealthworker.html">EIR staff OR health worker</a>, I want to: >To be able to view simultaneously potential duplicate records

so that

>I can easily compare the records and determine if they are duplicates

Business process (G) resolve duplicate client records: Activity: Perform manual review: As a <a href="ActorDefinition-eirstafforhealthworker.html">EIR staff OR health worker</a>, I want to: >To be able to access the client records while reviewing the duplicates

so that

>I can review other fields, such as immunization history, to aid in my decision-making

Business process (G) resolve duplicate client records: Activity: Perform manual review: As a <a href="ActorDefinition-eirstafforhealthworker.html">EIR staff OR health worker</a>, I want to: >To be able to decide what information to keep from the duplicates

so that

>I make sure the most appropriate information is kept in the consolidated record

Business process (F) defaulter tracing: Activity: Plan for follow-up directly or during outreach: As a <a href="ActorDefinition-healthworker.html">Health worker</a>, I want to: >To display a list of clients due for specific planned outreach and immunization sessions, based on area

so that

>The immunization session or outreach will have a targeted list of clients, allowing for prioritization of tasks and workload

Category: Confidentiality, privacy and security Prevent remembering username and password

Category: Confidentiality, privacy and security Prevent unauthorized access to clients' protected health information

Category: Confidentiality, privacy and security Prevent updates to the database occurring only partially (atomicity), which can cause greater problems than rejecting an entire submission of a form

Business process (G) resolve duplicate client records: Activity: Produce list of potential duplicate records: As a <a href="ActorDefinition-eirstaff.html">EIR staff</a>, I want to: >The system to schedule batching of duplicate record process

so that

>They may be processed and assessed together when user is ready

Category: Maintainability Promote easier acquisition by supporting a range of devices and form factors

Category: Confidentiality, privacy and security Protect against viruses and malware

Category: Confidentiality, privacy and security Protect system servers through the use of an internet firewall

Category: Confidentiality, privacy and security Provide a means to ensure confidentiality and privacy of personal health information

Category: Confidentiality, privacy and security Provide a mechanism to securely change a user's password

Category: Usability Provide a search interface to reduce data-entry burden and improve accuracy on mobile devices

Category: Maintainability Provide a unique version number for each version (all future updates and releases)

Category: Compatibility Provide access from internet-enabled devices

Category: Interoperability Provide access to data through application programming interfaces

Category: Usability Provide an appropriate localized experience with both language and cultural translations

Category: Maintainability Provide detailed architectural, operational and testing documentation

Category: Confidentiality, privacy and security Provide encrypted communication between components

Business process (F) defaulter tracing: Activity: Provide feedback: As a <a href="ActorDefinition-communityhealthworker.html">Community health worker</a>, I want to: >To record in the system the results of the follow-up

so that

>The information is available in the system and is available for review

Category: Confidentiality, privacy and security Provide flexible password control to align to national policy and standard operating procedures, including password format requirements

Category: Usability Provide guidance to users to better support clinical guidelines and best clinical practices

Category: Usability Provide informative error messages and tooltips

Category: Performance Provide real-time messages such as "report processing" or "in progress" for transactions that affect the system performance

Category: Performance Provide real-time response to transactions submitted by connected devices up to the configured national volume level

Category: Confidentiality, privacy and security Provide secure data transmission methods to prevent others from seeing data sent from one computer to another by using data encryption and private networks across public networks

Category: Confidentiality, privacy and security Provide the ability for allowed users to view confidential data

Business process (D) administer vaccine: Activity: Provide vaccination record: As a <a href="ActorDefinition-healthworker.html">Health worker</a>, I want to: >To be prompted for any data required to produce a digital vaccine certificate

so that

>The record will have all relevant data to produce a certificate

Business process (C) client registration: Activity: Query client record: As a <a href="ActorDefinition-healthworker.html">Health worker</a>, I want to: >To search for a client using at least two identifying information

so that

>I improve my chances of finding a match and distinguishing between similar records

Business process (C) client registration: Activity: Query client record: As a <a href="ActorDefinition-healthworker.html">Health worker</a>, I want to: >To search for the client record given some demographic information

so that

>I can find the client record if I do not have the unique ID

Business process (C) client registration: Activity: Query client record: As a <a href="ActorDefinition-healthworker.html">Health worker</a>, I want to: >The system to return all potential matches based upon search criteria

so that

>I can find the best match

Business process (C) client registration: Activity: Query client record: As a <a href="ActorDefinition-healthworker.html">Health worker</a>, I want to: >The search to match on partial information (such as partial birthdates)

so that

>I have a better chance of finding a match

Business process (C) client registration: Activity: Query client record: As a <a href="ActorDefinition-healthworker.html">Health worker</a>, I want to: >The system to allow search parameters configuration: mandatory fields, when partial information is acceptable, etc.

so that

>A search can be optimized without compromising confidentiality

Business process (C) client registration: Activity: Query client record: As a <a href="ActorDefinition-healthworker.html">Health worker</a>, I want to: >To search with wild cards (using a symbol to replace one or more characters)

so that

>I can find something without knowing the exact spelling

Business process (C) client registration: Activity: Query client record: As a <a href="ActorDefinition-healthworker.html">Health worker</a>, I want to: >To find client records using barcodes that contain the client ID

so that

>I can quickly pull up the correct record

Business process (C) client registration: Activity: Query client record: As a <a href="ActorDefinition-healthworker.html">Health worker</a>, I want to: >The ability for searches to include results that look or sound similar to the search term (phonetic search)

so that

>I can find something that may be spelt incorrectly

Business process (C) client registration: Activity: Query client record: As a <a href="ActorDefinition-healthworker.html">Health worker</a>, I want to: >the system to identify any records that may have been imported from another system

so that

>I can verify the quality of imported data

Business process (C) client registration: Activity: Query client record: As a <a href="ActorDefinition-healthworker.html">Health worker</a>, I want to: >The system to prompt a search for the client (check if it is already in the system) prior to starting a new record

so that

>Duplicates are prevented

Business process (C) client registration: Activity: Query client record: As a <a href="ActorDefinition-healthworker.html">Health worker</a>, I want to: >The system to retrieve and display, as a search result, a specific set of data (demographic information/photo/unique ID, etc. )

so that

>I can select the correct record

Business process (C) client registration: Activity: Query client record: As a <a href="ActorDefinition-healthworker.html">Health worker</a>, I want to: >The system to display the most probable matches at the top of the list

so that

>I can review them first

Business process (C) client registration: Activity: Query client record: As a <a href="ActorDefinition-healthworker.html">Health worker</a>, I want to: >To be able to extend the search to external systems (such as a birth registry or a scheduling system)

so that

>Duplicates of client record are prevented

Business process (C) client registration: Activity: Query client record: As a <a href="ActorDefinition-healthworker.html">Health worker</a>, I want to: >To enter additional search criteria if there are multiple possible matches

so that

>My list of matches is shorter and easier to review

Category: Confidentiality, privacy and security Record all authentication violations

Business process (B) plan service delivery: Activity: Record details on planning sheet: As a <a href="ActorDefinition-healthworker.html">Health worker</a>, I want to: >To print the list of necessary antigens and accessories (e.g. syringes, wipes) based on projected need

so that

>I can make sure I have an offline list of all the things I need for my immunization session

Business process (B) plan service delivery: Activity: Record details on planning sheet: As a <a href="ActorDefinition-healthworker.html">Health worker</a>, I want to: >To be able to check in the system the available stock at my vaccination location or at the local storage area/warehouse

so that

>I can determine the stock available for use

Business process (B) plan service delivery: Activity: Record details on planning sheet: As a <a href="ActorDefinition-healthworker.html">Health worker</a>, I want to: >The system to compare the list of needed antigens to the stock on hand and indicate if there is sufficient stock

so that

>I do not have to make these calculations myself

Business process (B) plan service delivery: Activity: Record stock taken: As a <a href="ActorDefinition-healthworker.html">Health worker</a>, I want to: >The system to allow barcode reading of stock taken

so that

>the system can be automatically and accurately updated

Business process (B) plan service delivery: Activity: Record stock taken: As a <a href="ActorDefinition-healthworker.html">Health worker</a>, I want to: >To record stock removed from cold storage and taken to immunization session

so that

>The count for the cold storage will be accurate, and the immunization session stock will be accounted for

Business process (B) plan service delivery: Activity: Record stock taken: As a <a href="ActorDefinition-healthworker.html">Health worker</a>, I want to: >The system to maintain a tally of stock available at each location (e.g. stock available in the cold fridge at vaccination location, stock that is out for immunization session)

so that

>I can see where all stock is physically located in real time

Business process (F) defaulter tracing: Activity: Record the necessary information to follow-up: As a <a href="ActorDefinition-healthworker.html">Health worker</a>, I want to: >To assign a community health worker to a client

so that

>I can send client information to the correct community health worker

Business process (F) defaulter tracing: Activity: Record the necessary information to follow-up: As a <a href="ActorDefinition-healthworker.html">Health worker</a>, I want to: >The system to group the defaulters by location and community health worker

so that

>I can send to the community health workers the appropriate list

Category: General Report version number when saving data to the database

Business process (A) vaccination location registration: Activity: Request additional information: As a <a href="ActorDefinition-eirstaff.html">EIR staff</a>, I want to: >The system to notify me of incomplete mandatory fields

so that

>I can ensure all necessary data is entered

Business process (A) vaccination location registration: Activity: Request additional information: As a <a href="ActorDefinition-eirstaff.html">EIR staff</a>, I want to: >The system to support the process of sending a request for information

so that

>I will not have to transcribe the request and send it manually

Category: Confidentiality, privacy and security Require each user to authenticate by role before gaining access to the system

Category: Confidentiality, privacy and security Reset a user's password in a secure manner

Business process (B) plan service delivery: Activity: Review past vaccination records to estimate vaccines needed: As a <a href="ActorDefinition-healthworker.html">Health worker</a>, I want to: >To identify, by checking the information in the system, all clients that are due (or overdue) for vaccination by the next immunization session date

so that

>I can plan my immunization session

Business process (B) plan service delivery: Activity: Review past vaccination records to estimate vaccines needed: As a <a href="ActorDefinition-healthworker.html">Health worker</a>, I want to: >To sort the list of needed vaccines by antigen

so that

>I know how much of each vaccine is needed

Business process (B) plan service delivery: Activity: Review past vaccination records to estimate vaccines needed: As a <a href="ActorDefinition-healthworker.html">Health worker</a>, I want to: >The system to provide range estimates for needed vaccines based on historical data (high and low ranges)

so that

>I can know how much vaccine has typically been used and adjust my specific list accordingly

Category: Scalability Scalable to accommodate new demands

Business process (E) client reminder: Activity: Select notification method: As a <a href="ActorDefinition-healthworker.html">Health worker</a>, I want to: >To select one or more notification methods (e.g. automated telephone calls [i.e. robocall], text message, letter, email, community health worker notification, home visits)

so that

>The most appropriate notification method will be used

Business process (E) client reminder: Activity: Select notification method: As a <a href="ActorDefinition-healthworker.html">Health worker</a>, I want to: >To set client's preferred contact method

so that

>Any notification will go through the client’s preferred method

Business process (H) resolve duplicate vaccination events: Activity: Select the most accurate/suitable event record: As a <a href="ActorDefinition-eirstafforhealthworker.html">EIR staff OR health worker</a>, I want to: >The system to automatically select the most accurate/suitable vaccination event to be used as the (primary or master) record

so that

>the manual review process is optimized

Business process (H) resolve duplicate vaccination events: Activity: Select the most accurate/suitable event record: As a <a href="ActorDefinition-eirstafforhealthworker.html">EIR staff OR health worker</a>, I want to: >To be able to merge manually duplicate records and decide what information to keep from the duplicates into a consolidated event record

so that

>I make sure the most accurate consolidated record is kept

Business process (F) defaulter tracing: Activity: Send client information to community health worker: As a <a href="ActorDefinition-healthworker.html">Health worker</a>, I want to: >To send list of clients who missed immunization sessions by email or SMS to the community health worker

so that

>The community health worker will have a digital version

Business process (E) client reminder: Activity: Send notifications: As a <a href="ActorDefinition-healthworker.html">Health worker</a>, I want to: >The system to automatically send reminder notification to client or designated health worker (i.e. community health worker) based on the configured reminder parameters

so that

>they will be alerted of an upcoming or overdue appointment

Business process (E) client reminder: Activity: Send notifications: As a <a href="ActorDefinition-healthworker.html">Health worker</a>, I want to: >The notification to include specific details about upcoming immunization session dates and times or outreach dates and times as appropriate

so that

>The client will know specifically when and where to go to receive a vaccination

Business process (A) vaccination location registration: Activity: Send vaccination location registration notification: As a <a href="ActorDefinition-eirstaff.html">EIR staff</a>, I want to: >The system to send EIR registration notification with EIR identifer to other systems

so that

>Other systems will be informed of the new vaccination location

Business process (A) vaccination location registration: Activity: Send vaccination location registration notification: As a <a href="ActorDefinition-eirstaff.html">EIR staff</a>, I want to: >The system to include instructions on how to use EIR identifier

so that

>Other systems will know how to interact with the EIR

Category: General Show the number of records that are not yet synchronized

Category: Usability Support ability to calculate values on behalf of user (eliminating need to add, subtract, multiply or divide)

Category: Usability Support ability to recalculate the immunization scheduled or provide clinical decision support in the event that the client does not receive vaccines on time or has contraindications to their administration

Category: Maintainability Support changes to organizational alignment of facilities and personnel

Category: Performance Support data capacity considerations (including those for data transmission, storage and processing) for all users over the expected lifetime of the system

Category: Confidentiality, privacy and security Support definitions of unlimited roles and assigned levels of access, viewing, entry, editing and auditing

Category: Portability Support extensibility and/or the ability to accept new services or functionality

Category: Compatibility Support flexible models for data collection (e.g. including paper forms, web forms, SMS, barcode, etc.)

Category: Confidentiality, privacy and security Support privacy policies such as identifying who has access to the health data, and what data can be accessed

Category: Usability Support real-time data-entry validation and feedback to prevent data-entry errors from being recorded

Category: Maintainability Support repair or upgrade of a component in a running system

Category: Maintainability Support reusability of the system source code

Category: General Support the ability to store images and other unstructured data

As a <a href="ActorDefinition-ElectronicimmunizationregistryEIRstaff.html">Electronic immunization registry (EIR) staff</a>, I want: >The EIR system to be able to communicate with other systems (such as a national health management information system [HMIS] and Expanded Programme on Immunization [EPI]) to obtain vaccination locations information and other necessary information

so that

>I will know about new vaccination locations and be informed about any updated information

As a <a href="ActorDefinition-Healthworker.html">Health worker</a>, I want: >The ability for searches to include results that look or sound similar to the search term (phonetic search)

so that

>I can find something that may be spelt incorrectly

As a <a href="ActorDefinition-Healthworker.html">Health worker</a>, I want: >The ability to associate a unique ID generated by another authority (local or global) to the record

so that

>The record can be more easily shared or identified with other appropriate systems

As a <a href="ActorDefinition-Healthworker.html">Health worker</a>, I want: >The ability to generate a barcode label to affix to the paper record

so that

>The record can easily be uniquely identified by scanning the ID

As a <a href="ActorDefinition-Healthworker.html">Health worker</a>, I want: >The notification to include specific details about upcoming immunization session dates and times or outreach dates and times as appropriate

so that

>The client will know specifically when and where to go to receive a vaccination

As a <a href="ActorDefinition-Healthworker.html">Health worker</a>, I want: >The search to match on partial information (such as partial birthdates)

so that

>I have a better chance of finding a match

As a <a href="ActorDefinition-Healthworker.html">Health worker</a>, I want: >The system to allow barcode reading of stock taken

so that

>the system can be automatically and accurately updated

As a <a href="ActorDefinition-EIRstaff.html">EIR staff</a>, I want: >The system to allow conversion of a temporary vaccination location to a permanent vaccination location

so that

>The data from the temporary vaccination location is not lost

As a <a href="ActorDefinition-EIRstaff.html">EIR staff</a>, I want: >The system to allow manual insertion of a new vaccination location not present in the NMFL in the EIR master list

so that

>I can add and use vaccination locations that are not yet in NMFL or other interconnected systems

As a <a href="ActorDefinition-Healthworker.html">Health worker</a>, I want: >The system to allow me to print the stock order(s) to be fulfilled

so that

>I can use this as my pick up list, even when I am offline

As a <a href="ActorDefinition-Healthworker.html">Health worker</a>, I want: >The system to allow search parameters configuration: mandatory fields, when partial information is acceptable, etc.

so that

>A search can be optimized without compromising confidentiality

As a <a href="ActorDefinition-Healthworker.html">Health worker</a>, I want: >The system to apply an authorised digital signature when necessary and appropriate

so that

>The identity of the issuing authority can be validated

As a <a href="ActorDefinition-Healthworker.html">Health worker</a>, I want: >The system to associate the context data for each entry (e.g. the vaccination location where the dose was given, the health worker administering it)

so that

>The client has a complete record and I can investigate if any issues arise

As a <a href="ActorDefinition-EIRstaff.html">EIR staff</a>, I want: >The system to automatically flag client records as possible duplicates by marking them as pending for review

so that

>The health worker or EIR staff is informed and aware of pending review

As a <a href="ActorDefinition-EIRstaff.html">EIR staff</a>, I want: >The system to automatically flag event records as possible duplicates by marking them as pending for review

so that

>The health worker or EIR staff is informed and aware of pending review

As a <a href="ActorDefinition-EIRstaff.html">EIR staff</a>, I want: >The system to automatically identify changes in vaccination locations information, retrieved from other interconnected systems, and prompt for validation

so that

>I will know what changes are being made and can validate them

As a <a href="ActorDefinition-EIRstaffORhealthworker.html">EIR staff OR health worker</a>, I want: >The system to automatically select the most accurate/suitable vaccination event to be used as the (primary or master) record

so that

>the manual review process is optimized

As a <a href="ActorDefinition-Healthworker.html">Health worker</a>, I want: >The system to automatically send reminder notification to client or designated health worker (i.e. community health worker) based on the configured reminder parameters

so that

>they will be alerted of an upcoming or overdue appointment

As a <a href="ActorDefinition-EIRstaff.html">EIR staff</a>, I want: >The system to be able to generate a report of duplicate vaccine events including the resolutions

so that

>I can have a summary of the changes made

As a <a href="ActorDefinition-EIRstaff.html">EIR staff</a>, I want: >The system to be able to link a vaccination location’s NMFL identification (ID) with the corresponding EIR identifier

so that

>There will be a common understanding of what vaccination location is being referenced

As a <a href="ActorDefinition-EIRstaff.html">EIR staff</a>, I want: >The system to be able to merge records confirmed to be duplicates

so that

>Duplicate records can be merged

As a <a href="ActorDefinition-EIRstaff.html">EIR staff</a>, I want: >The system to be able to print reports on demand

so that

>I can have a paper version of the report

As a <a href="ActorDefinition-EIRstaff.html">EIR staff</a>, I want: >The system to be able to provide history of merged event records

so that

>I can double check if the merge was done appropriately

As a <a href="ActorDefinition-EIRstaff.html">EIR staff</a>, I want: >The system to be able to provide history of merged record for a given client

so that

>I can double check if the merge was done appropriately

As a <a href="ActorDefinition-EIRstaff.html">EIR staff</a>, I want: >The system to be able to undo a merge

so that

>I can restore records merged incorrectly

As a <a href="ActorDefinition-EIRstaff.html">EIR staff</a>, I want: >The system to be able to update vaccination location information

so that

>We have a complete vaccination location record

As a <a href="ActorDefinition-Healthworker.html">Health worker</a>, I want: >The system to compare the list of needed antigens to the stock on hand and indicate if there is sufficient stock

so that

>I do not have to make these calculations myself

As a <a href="ActorDefinition-Healthworker.html">Health worker</a>, I want: >The system to determine vaccines due for a given client by considering relevant information, such as the age of the client, vaccine products, vaccines already given and predefined vaccine protocol

so that

>it helps me with selecting the appropriate vaccines for the client

As a <a href="ActorDefinition-EIRstaffORhealthworker.html">EIR staff OR health worker</a>, I want: >The system to display a specific set of data related to the possible duplicated events (such as vaccine type, manufacturer, administration date, etc.) for manual review

so that

>I am able to perform the review

As a <a href="ActorDefinition-Healthworker.html">Health worker</a>, I want: >The system to display due date of the next vaccine

so that

>I can inform the client when to return for their next vaccination

As a <a href="ActorDefinition-Healthworker.html">Health worker</a>, I want: >The system to display stock availability of recommended vaccines

so that

>I can check if the vaccines are available

As a <a href="ActorDefinition-Healthworker.html">Health worker</a>, I want: >The system to display the date the reminder/recall notice was sent to a client

so that

>I will know when it was sent and can follow-up accordingly

As a <a href="ActorDefinition-Healthworker.html">Health worker</a>, I want: >The system to display the expiry date of stock to ensure expired vaccines are not administered

so that

>I give safe and effective doses only

As a <a href="ActorDefinition-Healthworker.html">Health worker</a>, I want: >The system to display the information of the selected record

so that

>I can validate and update (if needed) client information

As a <a href="ActorDefinition-Healthworker.html">Health worker</a>, I want: >The system to display the most probable matches at the top of the list

so that

>I can review them first

As a <a href="ActorDefinition-Healthworker.html">Health worker</a>, I want: >The system to display vaccines due according to predefined vaccine protocol

so that

>I can assess which vaccines need to be administered

As a <a href="ActorDefinition-Healthworker.html">Health worker</a>, I want: >The system to enforce a minimal required data set for new registrations

so that

>Sufficient data is entered to be able to identify the client

As a <a href="ActorDefinition-Healthworker.html">Health worker</a>, I want: >The system to ensure I have the most up-to-date vaccine protocols

so that

>It will recommend the correct schedule

As a <a href="ActorDefinition-Healthworker.html">Health worker</a>, I want: >The system to flag a client as a defaulter after a configured number of reminders are sent

so that

>We can identify those who have not come and are overdue, requiring additional intervention

As a <a href="ActorDefinition-EIRstaff.html">EIR staff</a>, I want: >The system to flag any vaccination location registered in the EIR that is not on the NMFL

so that

>I can identify vaccination locations that need further investigation

As a <a href="ActorDefinition-EIRstaff.html">EIR staff</a>, I want: >The system to generate a unique EIR identifier which may be linked to national ID or health ID

so that

>The vaccination location will have an unique identifier in the EIR system

As a <a href="ActorDefinition-Healthworker.html">Health worker</a>, I want: >The system to generate a unique identifier

so that

>The client can be uniquely identified for vaccination activities across systems using the same ID

As a <a href="ActorDefinition-EIRstaff.html">EIR staff</a>, I want: >The system to generate automatically a list of possible duplicated vaccination events

so that

>The review process is optimized

As a <a href="ActorDefinition-EIRstaff.html">EIR staff</a>, I want: >The system to generate report of missing information

so that

>Missing information can be obtained

As a <a href="ActorDefinition-Healthworker.html">Health worker</a>, I want: >The system to group the defaulters by location and community health worker

so that

>I can send to the community health workers the appropriate list

As a <a href="ActorDefinition-Healthworker.html">Health worker</a>, I want: >The system to identify changes made to the record for my confirmation before saving

so that

>I can have the opportunity to double check the data to prevent entry errors

As a <a href="ActorDefinition-EIRstaff.html">EIR staff</a>, I want: >The system to include instructions on how to use EIR identifier

so that

>Other systems will know how to interact with the EIR

As a <a href="ActorDefinition-EIRstaff.html">EIR staff</a>, I want: >The system to interface with National Master Facility List (NMFL) database to validate the EIR master list of vaccination locations

so that

>I can ensure the lists are synchronized

As a <a href="ActorDefinition-Healthworker.html">Health worker</a>, I want: >The system to log each time a user prints a list of clients

so that

>Printing needs can be monitored

As a <a href="ActorDefinition-EIRstaff.html">EIR staff</a>, I want: >The system to log the actions performed on the reports

so that

>An audit can be performed when needed

As a <a href="ActorDefinition-Healthworker.html">Health worker</a>, I want: >The system to log updates of client information

so that

>Users are accountable for the data they modify

As a <a href="ActorDefinition-Healthworker.html">Health worker</a>, I want: >The system to maintain a tally of stock available at each location (e.g. stock available in the cold fridge at vaccination location, stock that is out for immunization session)

so that

>I can see where all stock is physically located in real time

As a <a href="ActorDefinition-EIRstaff.html">EIR staff</a>, I want: >The system to notify me of incomplete mandatory fields

so that

>I can ensure all necessary data is entered

As a <a href="ActorDefinition-Healthworker.html">Health worker</a>, I want: >The system to offer the posibility of sending the generated report by email

so that

>I do not have to manually do that

As a <a href="ActorDefinition-Healthworker.html">Health worker</a>, I want: >The system to prevent all records given an inactive or deceased status from being included in the list of clients for reminder/recall

so that

>Notifications will not be inappropriately sent to clients

As a <a href="ActorDefinition-EIRstaff.html">EIR staff</a>, I want: >The system to produce and export reports in multiple formats (i.e. CSV, PDF) on demand

so that

>I can select the most appropriate format for my needs

As a <a href="ActorDefinition-Healthworker.html">Health worker</a>, I want: >The system to prompt a search for the client (check if it is already in the system) prior to starting a new record

so that

>Duplicates are prevented

As a <a href="ActorDefinition-EIRstaff.html">EIR staff</a>, I want: >The system to prompt the user that a new vaccination event might already exist

so that

>The user can decide if it is a duplicate and if so not save it

As a <a href="ActorDefinition-Healthworker.html">Health worker</a>, I want: >The system to provide a history of previous care (including previous vaccination records)

so that

>I have access and review client's history

As a <a href="ActorDefinition-Healthworker.html">Health worker</a>, I want: >The system to provide a immunization session materials checklist, which is a list of materials I would need for immunization session

so that

>I can make sure I have the materials I need for immunization session

As a <a href="ActorDefinition-Healthworker.html">Health worker</a>, I want: >The system to provide range estimates for needed vaccines based on historical data (high and low ranges)

so that

>I can know how much vaccine has typically been used and adjust my specific list accordingly

As a <a href="ActorDefinition-Healthworker.html">Health worker</a>, I want: >The system to request confirmation if data is modified

so that

>Accidental or erroneous changes will not be saved

As a <a href="ActorDefinition-Healthworker.html">Health worker</a>, I want: >The system to retrieve and display, as a search result, a specific set of data (demographic information/photo/unique ID, etc. )

so that

>I can select the correct record

As a <a href="ActorDefinition-Healthworker.html">Health worker</a>, I want: >The system to return all potential matches based upon search criteria

so that

>I can find the best match

As a <a href="ActorDefinition-EIRstaff.html">EIR staff</a>, I want: >The system to schedule batching of duplicate record process

so that

>They may be processed and assessed together when user is ready

As a <a href="ActorDefinition-EIRstaff.html">EIR staff</a>, I want: >The system to send EIR registration notification with EIR identifer to other systems

so that

>Other systems will be informed of the new vaccination location

As a <a href="ActorDefinition-EIRstaff.html">EIR staff</a>, I want: >The system to send a notification to the NMFL about a new vaccination location added to EIR

so that

>The NMFL can be aware of any potentially new vaccination locations

As a <a href="ActorDefinition-EIRstaff.html">EIR staff</a>, I want: >The system to show me a preview of the report before printing

so that

>I can review before printing

As a <a href="ActorDefinition-EIRstaff.html">EIR staff</a>, I want: >The system to support a rules-based algorithm to evaluate duplicate events

so that

>Duplicates can be found by the system using pre-defined rules

As a <a href="ActorDefinition-EIRstaff.html">EIR staff</a>, I want: >The system to support a rules-based algorithm to evaluate duplicate records

so that

>Duplicates can be found by the system using pre-defined rules

As a <a href="ActorDefinition-EIRstaff.html">EIR staff</a>, I want: >The system to support an audit trail when event records are merged

so that

>Accountability can be maintained

As a <a href="ActorDefinition-EIRstaff.html">EIR staff</a>, I want: >The system to support an audit trail when records are merged

so that

>Accountability can be maintained

As a <a href="ActorDefinition-EIRstaff.html">EIR staff</a>, I want: >The system to support the process of sending a request for information

so that

>I will not have to transcribe the request and send it manually

As a <a href="ActorDefinition-Healthworker.html">Health worker</a>, I want: >The system to track that I have changed an existing record

so that

>accountability for data modification is ensured

As a <a href="ActorDefinition-Healthworker.html">Health worker</a>, I want: >The system to track the number of reminders attempts (i.e. per client and total)

so that

>I can know if additional action may be required, or when to stop sending reminders

As a <a href="ActorDefinition-Healthworker.html">Health worker</a>, I want: >The system to uniquely identify every client using a system generated unique identifier or an existing identifier (e.g. health care, national ID, health unique ID)

so that

>The client can be definitively identified using that number

As a <a href="ActorDefinition-EIRstaff.html">EIR staff</a>, I want: >The system to verify all required vaccination location information is complete

so that

>Any missed fields can be identified

As a <a href="ActorDefinition-Healthworker.html">Health worker</a>, I want: >The system to warn if required vaccine is not in stock

so that

>I can alert the client if the vaccine is not available

As a <a href="ActorDefinition-Healthworker.html">Health worker</a>, I want: >To add client's health history (including previous vaccination records)

so that

>I can appropriately determine which vaccinations are required

As a <a href="ActorDefinition-Healthworker.html">Health worker</a>, I want: >To assign a community health worker to a client

so that

>I can send client information to the correct community health worker

As a <a href="ActorDefinition-Healthworker.html">Health worker</a>, I want: >To associate a client with a vaccination location to generate a provider-based reminder/recall

so that

>Vaccination location specific lists of clients can be generated

As a <a href="ActorDefinition-EIRstaffORhealthworker.html">EIR staff OR health worker</a>, I want: >To be able to access the client records while reviewing the duplicates

so that

>I can review other fields, such as immunization history, to aid in my decision-making

As a <a href="ActorDefinition-EIRstaffORhealthworker.html">EIR staff OR health worker</a>, I want: >To be able to access the vaccination events while reviewing the duplicates

so that

>I can review other fields to aid in my decision-making

As a <a href="ActorDefinition-Healthworker.html">Health worker</a>, I want: >To be able to check in the system the available stock at my vaccination location or at the local storage area/warehouse

so that

>I can determine the stock available for use

As a <a href="ActorDefinition-Healthworker.html">Health worker</a>, I want: >To be able to configure report parameters when creating new reports (period of time, inactive versus active clients, client's age, vaccine type, vaccine manufacturer, etc.)

so that

>Appropriate reports can be generated

As a <a href="ActorDefinition-Healthworker.html">Health worker</a>, I want: >To be able to customize report parameters for error monitoring reports

so that

>I can generate reports specific to my needs and the nature of potential programmatic errors I want to monitor

As a <a href="ActorDefinition-EIRstaffORhealthworker.html">EIR staff OR health worker</a>, I want: >To be able to decide what information to keep from the duplicates

so that

>I make sure the most appropriate information is kept in the consolidated record

As a <a href="ActorDefinition-EIRstaffORhealthworker.html">EIR staff OR health worker</a>, I want: >To be able to enter comments for records marked as "not a duplicate"

so that

>I can add any additional information to let other users see why it was determined to not be a duplicate

As a <a href="ActorDefinition-Healthworker.html">Health worker</a>, I want: >To be able to extend the search to external systems (such as a birth registry or a scheduling system)

so that

>Duplicates of client record are prevented

As a <a href="ActorDefinition-EIRstaffORhealthworker.html">EIR staff OR health worker</a>, I want: >To be able to flag records as "not a duplicate"

so that

>It is not presented as a possible duplicates by the system

As a <a href="ActorDefinition-Healthworker.html">Health worker</a>, I want: >To be able to generate a report of clients who are inactive and disaggregate by the reason they are inactive

so that

>It can be used for reporting and planning

As a <a href="ActorDefinition-EIRstaff.html">EIR staff</a>, I want: >To be able to include vaccination locations that may not be physical permanent facilities (such as temporary or pop-up clinics)

so that

>We will have the flexibility to accommodate temporary vaccination locations

As a <a href="ActorDefinition-Healthworker.html">Health worker</a>, I want: >To be able to indicate if a client is inactive, identified as either permanently or temporarily, with a reason (e.g. death, moved, refuses vaccine)

so that

>No further follow up will be done, and they will not appear as defaulters

As a <a href="ActorDefinition-EIRstaffORhealthworker.html">EIR staff OR health worker</a>, I want: >To be able to manually flag duplicate records

so that

>I can identify potential duplicates myself for resolution

As a <a href="ActorDefinition-EIRstaffORhealthworker.html">EIR staff OR health worker</a>, I want: >To be able to manually flag duplicate vaccination events

so that

>I can report duplicates that the system was not able to identify

As a <a href="ActorDefinition-EIRstaffORhealthworker.html">EIR staff OR health worker</a>, I want: >To be able to manually initiate duplicates identification process

so that

>It can be done when the user is available to review

As a <a href="ActorDefinition-EIRstaffORhealthworker.html">EIR staff OR health worker</a>, I want: >To be able to merge manually duplicate records and decide what information to keep from the duplicates into a consolidated event record

so that

>I make sure the most accurate consolidated record is kept

As a <a href="ActorDefinition-Healthworker.html">Health worker</a>, I want: >To be able to modify appropriate client data as needed

so that

>the record contains up to date information

As a <a href="ActorDefinition-EIRstaff.html">EIR staff</a>, I want: >To be able to modify the business rules used for identifying duplicate client records

so that

>The de-duplication process is optimized

As a <a href="ActorDefinition-Healthworker.html">Health worker</a>, I want: >To be able to quickly access information regarding any contraindications by antigen

so that

>I can access all information on contraindications in one place

As a <a href="ActorDefinition-Healthworker.html">Health worker</a>, I want: >To be able to schedule routine reports (specific date/time, daily, weekly, etc.)

so that

>The reports can be generated automatically and are available at the right time

As a <a href="ActorDefinition-Healthworker.html">Health worker</a>, I want: >To be able to select report parameters when creating vaccination coverage reports (i.e. by vaccine, by dose, by age, by area, by condition, by vaccine manufacturer, etc)

so that

>Appropriate vaccination coverage reports can be generated

As a <a href="ActorDefinition-Healthworker.html">Health worker</a>, I want: >To be able to select what information a report shows (i.e. display options, summary versus detail report, sort options)

so that

>The report presentation can be customised

As a <a href="ActorDefinition-Healthworker.html">Health worker</a>, I want: >To be able to set a specific inactivity time frame for temporarily inactive clients (e.g. temporarily lost residence, crop harvest season)

so that

>I can distinguish between those who may require follow up at a specific time in future versus those which are inactive for a indeterminate period of time

As a <a href="ActorDefinition-EIRstaffORhealthworker.html">EIR staff OR health worker</a>, I want: >To be able to view simultaneously potential duplicate records

so that

>I can easily compare the records and determine if they are duplicates

As a <a href="ActorDefinition-EIRstaffORhealthworker.html">EIR staff OR health worker</a>, I want: >To be able to view simultaneously potential duplicate records

so that

>I can easily compare the records and to determine if they are duplicates

As a <a href="ActorDefinition-Healthworker.html">Health worker</a>, I want: >To be alerted of any relevant potential contraindications for the vaccine (e.g. based on age, previous allergic reactions, etc.)

so that

>I can withhold the vaccine, if contraindicated

As a <a href="ActorDefinition-Healthworker.html">Health worker</a>, I want: >To be prompted for any data required to produce a digital vaccine certificate

so that

>The record will have all relevant data to produce a certificate

As a <a href="ActorDefinition-Healthworker.html">Health worker</a>, I want: >To be prompted to ask client if they want a digital vaccination certificate where appropriate

so that

>The digital vaccination certificate can be generated

As a <a href="ActorDefinition-Healthworker.html">Health worker</a>, I want: >To display a list of clients due for specific planned outreach and immunization sessions, based on area

so that

>The immunization session or outreach will have a targeted list of clients, allowing for prioritization of tasks and workload

As a <a href="ActorDefinition-Healthworker.html">Health worker</a>, I want: >To document why a vaccine was not given

so that

>The client has a complete record

As a <a href="ActorDefinition-Healthworker.html">Health worker</a>, I want: >To enter additional search criteria if there are multiple possible matches

so that

>My list of matches is shorter and easier to review

As a <a href="ActorDefinition-Healthworker.html">Health worker</a>, I want: >To export a list of clients for follow-up

so that

>Information can be sent to another health worker or system as appropriate

As a <a href="ActorDefinition-Healthworker.html">Health worker</a>, I want: >To find client records using barcodes that contain the client ID

so that

>I can quickly pull up the correct record

As a <a href="ActorDefinition-Healthworker.html">Health worker</a>, I want: >To flag when there is a change of address and a new client has been added to another catchment area

so that

>The client will appear on the correct list for follow up

As a <a href="ActorDefinition-Healthworker.html">Health worker</a>, I want: >To identify, by checking the information in the system, all clients that are due (or overdue) for vaccination by the next immunization session date

so that

>I can plan my immunization session

As a <a href="ActorDefinition-Healthworker.html">Health worker</a>, I want: >To print a list of clients requiring follow-up

so that

>I will have an offline version

As a <a href="ActorDefinition-Healthworker.html">Health worker</a>, I want: >To print the list of clients generated according to defined parameters

so that

>I can use it when I am offline

As a <a href="ActorDefinition-Healthworker.html">Health worker</a>, I want: >To print the list of necessary antigens and accessories (e.g. syringes, wipes) based on projected need

so that

>I can make sure I have an offline list of all the things I need for my immunization session

As a <a href="ActorDefinition-Healthworker.html">Health worker</a>, I want: >To produce a list of clients who missed their vaccine for each antigen, along with their location and personal information

so that

>I can plan follow up activities and contact the clients

As a <a href="ActorDefinition-Healthworker.html">Health worker</a>, I want: >To record additional vaccinations, even those that are not included in the national vaccination schedule

so that

>The client has a complete record

As a <a href="ActorDefinition-Healthworker.html">Health worker</a>, I want: >To record any significant observations (such as reaction) that may be specific to that client

so that

>I can treat as appropriate

As a <a href="ActorDefinition-Communityhealthworker.html">Community health worker</a>, I want: >To record in the system the results of the follow-up

so that

>The information is available in the system and is available for review

As a <a href="ActorDefinition-Healthworker.html">Health worker</a>, I want: >To record reason vaccine was missed

so that

>This information can be used for planning and reporting purposes

As a <a href="ActorDefinition-Healthworker.html">Health worker</a>, I want: >To record stock removed from cold storage and taken to immunization session

so that

>The count for the cold storage will be accurate, and the immunization session stock will be accounted for

As a <a href="ActorDefinition-Healthworker.html">Health worker</a>, I want: >To search for a client using at least two identifying information

so that

>I improve my chances of finding a match and distinguishing between similar records

As a <a href="ActorDefinition-Healthworker.html">Health worker</a>, I want: >To search for the client record given some demographic information

so that

>I can find the client record if I do not have the unique ID

As a <a href="ActorDefinition-Healthworker.html">Health worker</a>, I want: >To search with wild cards (using a symbol to replace one or more characters)

so that

>I can find something without knowing the exact spelling

As a <a href="ActorDefinition-Healthworker.html">Health worker</a>, I want: >To select one or more notification methods (e.g. automated telephone calls [i.e. robocall], text message, letter, email, community health worker notification, home visits)

so that

>The most appropriate notification method will be used

As a <a href="ActorDefinition-Healthworker.html">Health worker</a>, I want: >To select reminder parameters. May include but not limited to, age range, vaccine type(s), vaccine schedules, geographic area, number of days overdue, number of reminders, etc.

so that

>Reminders can be optimized

As a <a href="ActorDefinition-Healthworker.html">Health worker</a>, I want: >To select the place of birth from a standardized list of locations

so that

>Entry errors are prevented

As a <a href="ActorDefinition-Healthworker.html">Health worker</a>, I want: >To select the vaccination location of the client from a list of locations

so that

>Entry errors are prevented

As a <a href="ActorDefinition-Healthworker.html">Health worker</a>, I want: >To send list of clients who missed immunization sessions by email or SMS to the community health worker

so that

>The community health worker will have a digital version

As a <a href="ActorDefinition-Healthworker.html">Health worker</a>, I want: >To set client's preferred contact method

so that

>Any notification will go through the client’s preferred method

As a <a href="ActorDefinition-Healthworker.html">Health worker</a>, I want: >To sort the list of needed vaccines by antigen

so that

>I know how much of each vaccine is needed

As a <a href="ActorDefinition-Healthworker.html">Health worker</a>, I want: >To specify thresholds for a client to qualify as requiring follow-up, based on the national immunization guidelines

so that

>Follow up is only done at the appropriate time

As a <a href="ActorDefinition-Healthworker.html">Health worker</a>, I want: >To update client information such as including change of address (moved permanently or temporarily)

so that

>To facilitate the client being contacted or being removed from a immunization session’s list

As a <a href="ActorDefinition-Healthworker.html">Health worker</a>, I want: >To update clients’ vaccination record with all relevant information (i.e. date, dose, batch number, lot number, vaccine type, vaccine vial monitor status)

so that

>The client has a complete record, and doses can be traced

As a <a href="ActorDefinition-Healthworker.html">Health worker</a>, I want: >To update stock record

so that

>I know which stock adjustments have not been done automatically (such as in instances if something is wasted)

As a <a href="ActorDefinition-Healthworker.html">Health worker</a>, I want: >To validate data against the vaccine schedule (Note: Can use the vaccine schedule to best schedule reminders/recall for series vaccinations)

so that

>The generated list adheres to guidelines

Category: Confidentiality, privacy and security Trace and record changes to data taken by the system and by users (update/delete/add/access)

Category: Usability Transmit information in a language (script or voice) that is understood by the user population

Business process (D) administer vaccine: Activity: Update client record: As a <a href="ActorDefinition-healthworker.html">Health worker</a>, I want to: >To document why a vaccine was not given

so that

>The client has a complete record

Business process (D) administer vaccine: Activity: Update client record: As a <a href="ActorDefinition-healthworker.html">Health worker</a>, I want to: >To update clients’ vaccination record with all relevant information (i.e. date, dose, batch number, lot number, vaccine type, vaccine vial monitor status)

so that

>The client has a complete record, and doses can be traced

Business process (D) administer vaccine: Activity: Update client record: As a <a href="ActorDefinition-healthworker.html">Health worker</a>, I want to: >The system to associate the context data for each entry (e.g. the vaccination location where the dose was given, the health worker administering it)

so that

>The client has a complete record and I can investigate if any issues arise

Business process (D) administer vaccine: Activity: Update client record: As a <a href="ActorDefinition-healthworker.html">Health worker</a>, I want to: >To record additional vaccinations, even those that are not included in the national vaccination schedule

so that

>The client has a complete record

Business process (D) administer vaccine: Activity: Update client record: As a <a href="ActorDefinition-healthworker.html">Health worker</a>, I want to: >The system to log updates of client information

so that

>Users are accountable for the data they modify

Business process (D) administer vaccine: Activity: Update client record: As a <a href="ActorDefinition-healthworker.html">Health worker</a>, I want to: >The system to request confirmation if data is modified

so that

>Accidental or erroneous changes will not be saved

Business process (F) defaulter tracing: Activity: Update record to document reason/lost follow-up: As a <a href="ActorDefinition-healthworker.html">Health worker</a>, I want to: >To record reason vaccine was missed

so that

>This information can be used for planning and reporting purposes

Business process (F) defaulter tracing: Activity: Update record to document reason/lost follow-up: As a <a href="ActorDefinition-healthworker.html">Health worker</a>, I want to: >To update client information such as including change of address (moved permanently or temporarily)

so that

>To facilitate the client being contacted or being removed from a immunization session’s list

Business process (F) defaulter tracing: Activity: Update record to document reason/lost follow-up: As a <a href="ActorDefinition-healthworker.html">Health worker</a>, I want to: >To flag when there is a change of address and a new client has been added to another catchment area

so that

>The client will appear on the correct list for follow up

Business process (F) defaulter tracing: Activity: Update record to document reason/lost follow-up: As a <a href="ActorDefinition-healthworker.html">Health worker</a>, I want to: >To be able to indicate if a client is inactive, identified as either permanently or temporarily, with a reason (e.g. death, moved, refuses vaccine)

so that

>No further follow up will be done, and they will not appear as defaulters

Business process (F) defaulter tracing: Activity: Update record to document reason/lost follow-up: As a <a href="ActorDefinition-healthworker.html">Health worker</a>, I want to: >To be able to set a specific inactivity time frame for temporarily inactive clients (e.g. temporarily lost residence, crop harvest season)

so that

>I can distinguish between those who may require follow up at a specific time in future versus those which are inactive for a indeterminate period of time

Business process (F) defaulter tracing: Activity: Update record to document reason/lost follow-up: As a <a href="ActorDefinition-healthworker.html">Health worker</a>, I want to: >To be able to generate a report of clients who are inactive and disaggregate by the reason they are inactive

so that

>It can be used for reporting and planning

Business process (H) resolve duplicate vaccination events: Activity: Update vaccination event records: As a <a href="ActorDefinition-eirstaff.html">EIR staff</a>, I want to: >The system to support an audit trail when event records are merged

so that

>Accountability can be maintained

Business process (H) resolve duplicate vaccination events: Activity: Update vaccination event records: As a <a href="ActorDefinition-eirstaff.html">EIR staff</a>, I want to: >The system to be able to provide history of merged event records

so that

>I can double check if the merge was done appropriately

Business process (A) vaccination location registration: Activity: Update/add new vaccination location: As a <a href="ActorDefinition-eirstaff.html">EIR staff</a>, I want to: >The system to allow manual insertion of a new vaccination location not present in the NMFL in the EIR master list

so that

>I can add and use vaccination locations that are not yet in NMFL or other interconnected systems

Business process (A) vaccination location registration: Activity: Update/add new vaccination location: As a <a href="ActorDefinition-eirstaff.html">EIR staff</a>, I want to: >The system to send a notification to the NMFL about a new vaccination location added to EIR

so that

>The NMFL can be aware of any potentially new vaccination locations

Business process (A) vaccination location registration: Activity: Update/add new vaccination location: As a <a href="ActorDefinition-eirstaff.html">EIR staff</a>, I want to: >To be able to include vaccination locations that may not be physical permanent facilities (such as temporary or pop-up clinics)

so that

>We will have the flexibility to accommodate temporary vaccination locations

Business process (A) vaccination location registration: Activity: Update/add new vaccination location: As a <a href="ActorDefinition-eirstaff.html">EIR staff</a>, I want to: >The system to allow conversion of a temporary vaccination location to a permanent vaccination location

so that

>The data from the temporary vaccination location is not lost

Category: Performance Use a database that can scale to support projected transaction volume

Category: Usability Use industry-standard user interface practices and apply them consistently throughout the system

Category: Compatibility Use open standards to promote interoperability

As a <a href="ActorDefinition-Healthworker.html">Health worker</a>, I want: >Validate a unique identifier when system is offline

so that

>Entry errors are prevented

Business process (A) vaccination location registration: Activity: Validate against national master facility list: As a <a href="ActorDefinition-eirstaff.html">EIR staff</a>, I want to: >The system to interface with National Master Facility List (NMFL) database to validate the EIR master list of vaccination locations

so that

>I can ensure the lists are synchronized

Business process (A) vaccination location registration: Activity: Validate against national master facility list: As a <a href="ActorDefinition-eirstaff.html">EIR staff</a>, I want to: >The system to flag any vaccination location registered in the EIR that is not on the NMFL

so that

>I can identify vaccination locations that need further investigation

Business process (A) vaccination location registration: Activity: Validate against national master facility list: As a <a href="ActorDefinition-eirstaff.html">EIR staff</a>, I want to: >The system to be able to link a vaccination location’s NMFL identification (ID) with the corresponding EIR identifier

so that

>There will be a common understanding of what vaccination location is being referenced

Business process (C) client registration: Activity: Validate client details: As a <a href="ActorDefinition-healthworker.html">Health worker</a>, I want to: >To select the place of birth from a standardized list of locations

so that

>Entry errors are prevented

Business process (C) client registration: Activity: Validate client details: As a <a href="ActorDefinition-healthworker.html">Health worker</a>, I want to: >To select the vaccination location of the client from a list of locations

so that

>Entry errors are prevented

Business process (C) client registration: Activity: Validate client details: As a <a href="ActorDefinition-healthworker.html">Health worker</a>, I want to: >The ability to generate a barcode label to affix to the paper record

so that

>The record can easily be uniquely identified by scanning the ID

Business process (C) client registration: Activity: Validate client details: As a <a href="ActorDefinition-healthworker.html">Health worker</a>, I want to: >The ability to associate a unique ID generated by another authority (local or global) to the record

so that

>The record can be more easily shared or identified with other appropriate systems

Business process (C) client registration: Activity: Validate client details: As a <a href="ActorDefinition-healthworker.html">Health worker</a>, I want to: >The system to display the information of the selected record

so that

>I can validate and update (if needed) client information

Business process (C) client registration: Activity: Validate client details: As a <a href="ActorDefinition-healthworker.html">Health worker</a>, I want to: >To be able to modify appropriate client data as needed

so that

>the record contains up to date information

Business process (C) client registration: Activity: Validate client details: As a <a href="ActorDefinition-healthworker.html">Health worker</a>, I want to: >The system to track that I have changed an existing record

so that

>accountability for data modification is ensured

Business process (C) client registration: Activity: Validate client details: As a <a href="ActorDefinition-healthworker.html">Health worker</a>, I want to: >The system to identify changes made to the record for my confirmation before saving

so that

>I can have the opportunity to double check the data to prevent entry errors

Business process (A) vaccination location registration: Activity: Verify information for additional data: As a <a href="ActorDefinition-eirstaff.html">EIR staff</a>, I want to: >The system to automatically identify changes in vaccination locations information, retrieved from other interconnected systems, and prompt for validation

so that

>I will know what changes are being made and can validate them

Business process (A) vaccination location registration: Activity: Verify information for additional data: As a <a href="ActorDefinition-eirstaff.html">EIR staff</a>, I want to: >The system to verify all required vaccination location information is complete

so that

>Any missed fields can be identified

Business process (A) vaccination location registration: Activity: Verify information for additional data: As a <a href="ActorDefinition-eirstaff.html">EIR staff</a>, I want to: >The system to generate report of missing information

so that

>Missing information can be obtained

Category: General Warn user if no valid back-up for more than a predefined number of days

As a <a href="ActorDefinition-Healthworker.html">Health worker</a>, I want: >the system to identify any records that may have been imported from another system

so that

>I can verify the quality of imported data

As a <a href="ActorDefinition-Healthworker.html">Health worker</a>, I want: >to be able to generate a list of clients according to defined parameters

so that

>I have a list according to my needs

As a <a href="ActorDefinition-EIRstaff.html">EIR staff</a>, I want: >to be able to modify the business rules used for identifying vaccination events duplicates

so that

>The de-duplication process can be optimized

Value Set for Functional Requirement Categories. Autogenerated from DAK artifacts

Value Set for Functional Requirements Business Processes. Autogenerated from DAK artifacts

CodeSystem for Functional Requirement Categories. Autogenerated from DAK artifacts

CodeSystem for Functional Requirements Business Processes. Autogenerated from DAK artifacts

Business process (A) vaccination location registration: Activity: Obtain vaccination location information: As a <a href="ActorDefinition-electronicimmunizationregistryeirstaff.html">Electronic immunization registry (EIR) staff</a>, I want to: >The EIR system to be able to communicate with other systems (such as a national health management information system [HMIS] and Expanded Programme on Immunization [EPI]) to obtain vaccination locations information and other necessary information

so that

>I will know about new vaccination locations and be informed about any updated information

Business process (A) vaccination location registration: Activity: Validate against national master facility list: As a <a href="ActorDefinition-eirstaff.html">EIR staff</a>, I want to: >The system to interface with National Master Facility List (NMFL) database to validate the EIR master list of vaccination locations

so that

>I can ensure the lists are synchronized

Business process (A) vaccination location registration: Activity: Validate against national master facility list: As a <a href="ActorDefinition-eirstaff.html">EIR staff</a>, I want to: >The system to flag any vaccination location registered in the EIR that is not on the NMFL

so that

>I can identify vaccination locations that need further investigation

Business process (A) vaccination location registration: Activity: Validate against national master facility list: As a <a href="ActorDefinition-eirstaff.html">EIR staff</a>, I want to: >The system to be able to link a vaccination location’s NMFL identification (ID) with the corresponding EIR identifier

so that

>There will be a common understanding of what vaccination location is being referenced

Business process (A) vaccination location registration: Activity: Update/add new vaccination location: As a <a href="ActorDefinition-eirstaff.html">EIR staff</a>, I want to: >The system to allow manual insertion of a new vaccination location not present in the NMFL in the EIR master list

so that

>I can add and use vaccination locations that are not yet in NMFL or other interconnected systems

Business process (A) vaccination location registration: Activity: Update/add new vaccination location: As a <a href="ActorDefinition-eirstaff.html">EIR staff</a>, I want to: >The system to send a notification to the NMFL about a new vaccination location added to EIR

so that

>The NMFL can be aware of any potentially new vaccination locations

Business process (A) vaccination location registration: Activity: Update/add new vaccination location: As a <a href="ActorDefinition-eirstaff.html">EIR staff</a>, I want to: >To be able to include vaccination locations that may not be physical permanent facilities (such as temporary or pop-up clinics)

so that

>We will have the flexibility to accommodate temporary vaccination locations

Business process (A) vaccination location registration: Activity: Create/update vaccination location record: As a <a href="ActorDefinition-eirstaff.html">EIR staff</a>, I want to: >The system to be able to update vaccination location information

so that

>We have a complete vaccination location record

Business process (A) vaccination location registration: Activity: Update/add new vaccination location: As a <a href="ActorDefinition-eirstaff.html">EIR staff</a>, I want to: >The system to allow conversion of a temporary vaccination location to a permanent vaccination location

so that

>The data from the temporary vaccination location is not lost

Business process (A) vaccination location registration: Activity: Verify information for additional data: As a <a href="ActorDefinition-eirstaff.html">EIR staff</a>, I want to: >The system to automatically identify changes in vaccination locations information, retrieved from other interconnected systems, and prompt for validation

so that

>I will know what changes are being made and can validate them

Business process (A) vaccination location registration: Activity: Verify information for additional data: As a <a href="ActorDefinition-eirstaff.html">EIR staff</a>, I want to: >The system to verify all required vaccination location information is complete

so that

>Any missed fields can be identified

Business process (A) vaccination location registration: Activity: Verify information for additional data: As a <a href="ActorDefinition-eirstaff.html">EIR staff</a>, I want to: >The system to generate report of missing information

so that

>Missing information can be obtained

Business process (A) vaccination location registration: Activity: Request additional information: As a <a href="ActorDefinition-eirstaff.html">EIR staff</a>, I want to: >The system to notify me of incomplete mandatory fields

so that

>I can ensure all necessary data is entered

Business process (A) vaccination location registration: Activity: Request additional information: As a <a href="ActorDefinition-eirstaff.html">EIR staff</a>, I want to: >The system to support the process of sending a request for information

so that

>I will not have to transcribe the request and send it manually

Business process (A) vaccination location registration: Activity: Generate unique location identifier: As a <a href="ActorDefinition-eirstaff.html">EIR staff</a>, I want to: >The system to generate a unique EIR identifier which may be linked to national ID or health ID

so that

>The vaccination location will have an unique identifier in the EIR system

Business process (A) vaccination location registration: Activity: Send vaccination location registration notification: As a <a href="ActorDefinition-eirstaff.html">EIR staff</a>, I want to: >The system to send EIR registration notification with EIR identifer to other systems

so that

>Other systems will be informed of the new vaccination location

Business process (A) vaccination location registration: Activity: Send vaccination location registration notification: As a <a href="ActorDefinition-eirstaff.html">EIR staff</a>, I want to: >The system to include instructions on how to use EIR identifier

so that

>Other systems will know how to interact with the EIR

Business process (B) plan service delivery: Activity: Review past vaccination records to estimate vaccines needed: As a <a href="ActorDefinition-healthworker.html">Health worker</a>, I want to: >To identify, by checking the information in the system, all clients that are due (or overdue) for vaccination by the next immunization session date

so that

>I can plan my immunization session

Business process (B) plan service delivery: Activity: Review past vaccination records to estimate vaccines needed: As a <a href="ActorDefinition-healthworker.html">Health worker</a>, I want to: >To sort the list of needed vaccines by antigen

so that

>I know how much of each vaccine is needed

Business process (B) plan service delivery: Activity: Review past vaccination records to estimate vaccines needed: As a <a href="ActorDefinition-healthworker.html">Health worker</a>, I want to: >The system to provide range estimates for needed vaccines based on historical data (high and low ranges)

so that

>I can know how much vaccine has typically been used and adjust my specific list accordingly

Business process (B) plan service delivery: Activity: Record details on planning sheet: As a <a href="ActorDefinition-healthworker.html">Health worker</a>, I want to: >To print the list of necessary antigens and accessories (e.g. syringes, wipes) based on projected need

so that

>I can make sure I have an offline list of all the things I need for my immunization session

Business process (B) plan service delivery: Activity: Record details on planning sheet: As a <a href="ActorDefinition-healthworker.html">Health worker</a>, I want to: >To be able to check in the system the available stock at my vaccination location or at the local storage area/warehouse

so that

>I can determine the stock available for use

Business process (B) plan service delivery: Activity: Record details on planning sheet: As a <a href="ActorDefinition-healthworker.html">Health worker</a>, I want to: >The system to compare the list of needed antigens to the stock on hand and indicate if there is sufficient stock

so that

>I do not have to make these calculations myself

Business process (B) plan service delivery: Activity: Get needed stock: As a <a href="ActorDefinition-healthworker.html">Health worker</a>, I want to: >The system to allow me to print the stock order(s) to be fulfilled

so that

>I can use this as my pick up list, even when I am offline

Business process (B) plan service delivery: Activity: Record stock taken: As a <a href="ActorDefinition-healthworker.html">Health worker</a>, I want to: >The system to allow barcode reading of stock taken

so that

>the system can be automatically and accurately updated

Business process (B) plan service delivery: Activity: Record stock taken: As a <a href="ActorDefinition-healthworker.html">Health worker</a>, I want to: >To record stock removed from cold storage and taken to immunization session

so that

>The count for the cold storage will be accurate, and the immunization session stock will be accounted for

Business process (B) plan service delivery: Activity: Record stock taken: As a <a href="ActorDefinition-healthworker.html">Health worker</a>, I want to: >The system to maintain a tally of stock available at each location (e.g. stock available in the cold fridge at vaccination location, stock that is out for immunization session)

so that

>I can see where all stock is physically located in real time

Business process (B) plan service delivery: Activity: Assemble all needed materials for immunization session: As a <a href="ActorDefinition-healthworker.html">Health worker</a>, I want to: >The system to provide a immunization session materials checklist, which is a list of materials I would need for immunization session

so that

>I can make sure I have the materials I need for immunization session

Business process (C) client registration: Activity: Query client record: As a <a href="ActorDefinition-healthworker.html">Health worker</a>, I want to: >To search for a client using at least two identifying information

so that

>I improve my chances of finding a match and distinguishing between similar records

Business process (C) client registration: Activity: Query client record: As a <a href="ActorDefinition-healthworker.html">Health worker</a>, I want to: >To search for the client record given some demographic information

so that

>I can find the client record if I do not have the unique ID

Business process (C) client registration: Activity: Query client record: As a <a href="ActorDefinition-healthworker.html">Health worker</a>, I want to: >The system to return all potential matches based upon search criteria

so that

>I can find the best match

Business process (C) client registration: Activity: Query client record: As a <a href="ActorDefinition-healthworker.html">Health worker</a>, I want to: >The search to match on partial information (such as partial birthdates)

so that

>I have a better chance of finding a match

Business process (C) client registration: Activity: Query client record: As a <a href="ActorDefinition-healthworker.html">Health worker</a>, I want to: >The system to allow search parameters configuration: mandatory fields, when partial information is acceptable, etc.

so that

>A search can be optimized without compromising confidentiality

Business process (C) client registration: Activity: Query client record: As a <a href="ActorDefinition-healthworker.html">Health worker</a>, I want to: >To search with wild cards (using a symbol to replace one or more characters)

so that

>I can find something without knowing the exact spelling

Business process (C) client registration: Activity: Query client record: As a <a href="ActorDefinition-healthworker.html">Health worker</a>, I want to: >To find client records using barcodes that contain the client ID

so that

>I can quickly pull up the correct record

Business process (C) client registration: Activity: Query client record: As a <a href="ActorDefinition-healthworker.html">Health worker</a>, I want to: >The ability for searches to include results that look or sound similar to the search term (phonetic search)

so that

>I can find something that may be spelt incorrectly

Business process (C) client registration: Activity: Query client record: As a <a href="ActorDefinition-healthworker.html">Health worker</a>, I want to: >the system to identify any records that may have been imported from another system

so that

>I can verify the quality of imported data

Business process (C) client registration: Activity: Query client record: As a <a href="ActorDefinition-healthworker.html">Health worker</a>, I want to: >The system to prompt a search for the client (check if it is already in the system) prior to starting a new record

so that

>Duplicates are prevented

Business process (C) client registration: Activity: Query client record: As a <a href="ActorDefinition-healthworker.html">Health worker</a>, I want to: >The system to retrieve and display, as a search result, a specific set of data (demographic information/photo/unique ID, etc. )

so that

>I can select the correct record

Business process (C) client registration: Activity: Query client record: As a <a href="ActorDefinition-healthworker.html">Health worker</a>, I want to: >The system to display the most probable matches at the top of the list

so that

>I can review them first

Business process (C) client registration: Activity: Query client record: As a <a href="ActorDefinition-healthworker.html">Health worker</a>, I want to: >To be able to extend the search to external systems (such as a birth registry or a scheduling system)

so that

>Duplicates of client record are prevented

Business process (C) client registration: Activity: Query client record: As a <a href="ActorDefinition-healthworker.html">Health worker</a>, I want to: >To enter additional search criteria if there are multiple possible matches

so that

>My list of matches is shorter and easier to review

Business process (C) client registration: Activity: Create client record: As a <a href="ActorDefinition-healthworker.html">Health worker</a>, I want to: >The system to enforce a minimal required data set for new registrations

so that

>Sufficient data is entered to be able to identify the client

Business process (C) client registration: Activity: Validate client details: As a <a href="ActorDefinition-healthworker.html">Health worker</a>, I want to: >To select the place of birth from a standardized list of locations

so that

>Entry errors are prevented

Business process (C) client registration: Activity: Validate client details: As a <a href="ActorDefinition-healthworker.html">Health worker</a>, I want to: >To select the vaccination location of the client from a list of locations

so that

>Entry errors are prevented

Business process (C) client registration: Activity: Create client record: As a <a href="ActorDefinition-healthworker.html">Health worker</a>, I want to: >The system to uniquely identify every client using a system generated unique identifier or an existing identifier (e.g. health care, national ID, health unique ID)

so that

>The client can be definitively identified using that number

Business process (C) client registration: Activity: Create client record: As a <a href="ActorDefinition-healthworker.html">Health worker</a>, I want to: >The system to generate a unique identifier

so that

>The client can be uniquely identified for vaccination activities across systems using the same ID

Business process (C) client registration: Activity: Create client record: As a <a href="ActorDefinition-healthworker.html">Health worker</a>, I want to: >Validate a unique identifier when system is offline

so that

>Entry errors are prevented

Business process (C) client registration: Activity: Validate client details: As a <a href="ActorDefinition-healthworker.html">Health worker</a>, I want to: >The ability to generate a barcode label to affix to the paper record

so that

>The record can easily be uniquely identified by scanning the ID

Business process (C) client registration: Activity: Validate client details: As a <a href="ActorDefinition-healthworker.html">Health worker</a>, I want to: >The ability to associate a unique ID generated by another authority (local or global) to the record

so that

>The record can be more easily shared or identified with other appropriate systems

Business process (C) client registration: Activity: Validate client details: As a <a href="ActorDefinition-healthworker.html">Health worker</a>, I want to: >The system to display the information of the selected record

so that

>I can validate and update (if needed) client information

Business process (C) client registration: Activity: Validate client details: As a <a href="ActorDefinition-healthworker.html">Health worker</a>, I want to: >To be able to modify appropriate client data as needed

so that

>the record contains up to date information

Business process (C) client registration: Activity: Validate client details: As a <a href="ActorDefinition-healthworker.html">Health worker</a>, I want to: >The system to track that I have changed an existing record

so that

>accountability for data modification is ensured

Business process (C) client registration: Activity: Validate client details: As a <a href="ActorDefinition-healthworker.html">Health worker</a>, I want to: >The system to identify changes made to the record for my confirmation before saving

so that

>I can have the opportunity to double check the data to prevent entry errors

Business process (D) administer vaccine: Activity: Capture or update client history: As a <a href="ActorDefinition-healthworker.html">Health worker</a>, I want to: >The system to provide a history of previous care (including previous vaccination records)

so that

>I have access and review client's history

Business process (D) administer vaccine: Activity: Capture or update client history: As a <a href="ActorDefinition-healthworker.html">Health worker</a>, I want to: >To add client's health history (including previous vaccination records)

so that

>I can appropriately determine which vaccinations are required

Business process (D) administer vaccine: Activity: Determine required vaccination(s): As a <a href="ActorDefinition-healthworker.html">Health worker</a>, I want to: >The system to display vaccines due according to predefined vaccine protocol

so that

>I can assess which vaccines need to be administered

Business process (D) administer vaccine: Activity: Determine required vaccination(s): As a <a href="ActorDefinition-healthworker.html">Health worker</a>, I want to: >The system to determine vaccines due for a given client by considering relevant information, such as the age of the client, vaccine products, vaccines already given and predefined vaccine protocol

so that

>it helps me with selecting the appropriate vaccines for the client

Business process (D) administer vaccine: Activity: Determine required vaccination(s): As a <a href="ActorDefinition-healthworker.html">Health worker</a>, I want to: >The system to ensure I have the most up-to-date vaccine protocols

so that

>It will recommend the correct schedule

Business process (D) administer vaccine: Activity: Determine vaccine(s) to be administered based on contraindications: As a <a href="ActorDefinition-healthworker.html">Health worker</a>, I want to: >To be alerted of any relevant potential contraindications for the vaccine (e.g. based on age, previous allergic reactions, etc.)

so that

>I can withhold the vaccine, if contraindicated

Business process (D) administer vaccine: Activity: Determine vaccine(s) to be administered based on contraindications: As a <a href="ActorDefinition-healthworker.html">Health worker</a>, I want to: >To be able to quickly access information regarding any contraindications by antigen

so that

>I can access all information on contraindications in one place

Business process (D) administer vaccine: Activity: Check stock availability of recommended vaccines: As a <a href="ActorDefinition-healthworker.html">Health worker</a>, I want to: >The system to display stock availability of recommended vaccines

so that

>I can check if the vaccines are available

Business process (D) administer vaccine: Activity: Check stock availability of recommended vaccines: As a <a href="ActorDefinition-healthworker.html">Health worker</a>, I want to: >The system to warn if required vaccine is not in stock

so that

>I can alert the client if the vaccine is not available

Business process (D) administer vaccine: Activity: Check stock availability of recommended vaccines: As a <a href="ActorDefinition-healthworker.html">Health worker</a>, I want to: >The system to display the expiry date of stock to ensure expired vaccines are not administered

so that

>I give safe and effective doses only

Business process (D) administer vaccine: Activity: Dispose of waste: As a <a href="ActorDefinition-healthworker.html">Health worker</a>, I want to: >To update stock record

so that

>I know which stock adjustments have not been done automatically (such as in instances if something is wasted)

Business process (D) administer vaccine: Activity: Update client record: As a <a href="ActorDefinition-healthworker.html">Health worker</a>, I want to: >To document why a vaccine was not given

so that

>The client has a complete record

Business process (D) administer vaccine: Activity: Update client record: As a <a href="ActorDefinition-healthworker.html">Health worker</a>, I want to: >To update clients’ vaccination record with all relevant information (i.e. date, dose, batch number, lot number, vaccine type, vaccine vial monitor status)

so that

>The client has a complete record, and doses can be traced

Business process (D) administer vaccine: Activity: Update client record: As a <a href="ActorDefinition-healthworker.html">Health worker</a>, I want to: >The system to associate the context data for each entry (e.g. the vaccination location where the dose was given, the health worker administering it)

so that

>The client has a complete record and I can investigate if any issues arise

Business process (D) administer vaccine: Activity: Update client record: As a <a href="ActorDefinition-healthworker.html">Health worker</a>, I want to: >To record additional vaccinations, even those that are not included in the national vaccination schedule

so that

>The client has a complete record

Business process (D) administer vaccine: Activity: Update client record: As a <a href="ActorDefinition-healthworker.html">Health worker</a>, I want to: >The system to log updates of client information

so that

>Users are accountable for the data they modify

Business process (D) administer vaccine: Activity: Update client record: As a <a href="ActorDefinition-healthworker.html">Health worker</a>, I want to: >The system to request confirmation if data is modified

so that

>Accidental or erroneous changes will not be saved

Business process (D) administer vaccine: Activity: Monitor the client for any adverse reactions: As a <a href="ActorDefinition-healthworker.html">Health worker</a>, I want to: >To record any significant observations (such as reaction) that may be specific to that client

so that

>I can treat as appropriate

Business process (D) administer vaccine: Activity: Determine time for next visit (as needed): As a <a href="ActorDefinition-healthworker.html">Health worker</a>, I want to: >The system to display due date of the next vaccine

so that

>I can inform the client when to return for their next vaccination

Business process (D) administer vaccine: Activity: Provide vaccination record: As a <a href="ActorDefinition-healthworker.html">Health worker</a>, I want to: >To be prompted for any data required to produce a digital vaccine certificate

so that

>The record will have all relevant data to produce a certificate

Business process (D) administer vaccine: Activity: Does client require a verifiable digital certificate?: As a <a href="ActorDefinition-healthworker.html">Health worker</a>, I want to: >To be prompted to ask client if they want a digital vaccination certificate where appropriate

so that

>The digital vaccination certificate can be generated

Business process (D) administer vaccine: Activity: Generate verifiable digital certificate: As a <a href="ActorDefinition-healthworker.html">Health worker</a>, I want to: >The system to apply an authorised digital signature when necessary and appropriate

so that

>The identity of the issuing authority can be validated

Business process (E) client reminder: Activity: Define/evaluate criteria: As a <a href="ActorDefinition-healthworker.html">Health worker</a>, I want to: >To select reminder parameters. May include but not limited to, age range, vaccine type(s), vaccine schedules, geographic area, number of days overdue, number of reminders, etc.

so that

>Reminders can be optimized

Business process (E) client reminder: Activity: Define/evaluate criteria: As a <a href="ActorDefinition-healthworker.html">Health worker</a>, I want to: >To associate a client with a vaccination location to generate a provider-based reminder/recall

so that

>Vaccination location specific lists of clients can be generated

Business process (E) client reminder: Activity: Define/evaluate criteria: As a <a href="ActorDefinition-healthworker.html">Health worker</a>, I want to: >To validate data against the vaccine schedule (Note: Can use the vaccine schedule to best schedule reminders/recall for series vaccinations)

so that

>The generated list adheres to guidelines

Business process (E) client reminder: Activity: Select notification method: As a <a href="ActorDefinition-healthworker.html">Health worker</a>, I want to: >To select one or more notification methods (e.g. automated telephone calls [i.e. robocall], text message, letter, email, community health worker notification, home visits)

so that

>The most appropriate notification method will be used

Business process (E) client reminder: Activity: Select notification method: As a <a href="ActorDefinition-healthworker.html">Health worker</a>, I want to: >To set client's preferred contact method

so that

>Any notification will go through the client’s preferred method

Business process (E) client reminder: Activity: Generate list of clients: As a <a href="ActorDefinition-healthworker.html">Health worker</a>, I want to: >The system to track the number of reminders attempts (i.e. per client and total)

so that

>I can know if additional action may be required, or when to stop sending reminders

Business process (E) client reminder: Activity: Generate list of clients: As a <a href="ActorDefinition-healthworker.html">Health worker</a>, I want to: >The system to prevent all records given an inactive or deceased status from being included in the list of clients for reminder/recall

so that

>Notifications will not be inappropriately sent to clients

Business process (E) client reminder: Activity: Generate list of clients: As a <a href="ActorDefinition-healthworker.html">Health worker</a>, I want to: >to be able to generate a list of clients according to defined parameters

so that

>I have a list according to my needs

Business process (E) client reminder: Activity: Generate list of clients: As a <a href="ActorDefinition-healthworker.html">Health worker</a>, I want to: >To print the list of clients generated according to defined parameters

so that

>I can use it when I am offline

Business process (E) client reminder: Activity: Generate list of clients: As a <a href="ActorDefinition-healthworker.html">Health worker</a>, I want to: >The system to log each time a user prints a list of clients

so that

>Printing needs can be monitored

Business process (E) client reminder: Activity: Generate list of clients: As a <a href="ActorDefinition-healthworker.html">Health worker</a>, I want to: >The system to display the date the reminder/recall notice was sent to a client

so that

>I will know when it was sent and can follow-up accordingly

Business process (E) client reminder: Activity: Send notifications: As a <a href="ActorDefinition-healthworker.html">Health worker</a>, I want to: >The system to automatically send reminder notification to client or designated health worker (i.e. community health worker) based on the configured reminder parameters

so that

>they will be alerted of an upcoming or overdue appointment

Business process (E) client reminder: Activity: Send notifications: As a <a href="ActorDefinition-healthworker.html">Health worker</a>, I want to: >The notification to include specific details about upcoming immunization session dates and times or outreach dates and times as appropriate

so that

>The client will know specifically when and where to go to receive a vaccination

Business process (F) defaulter tracing: Activity: Determine if vaccines were missed: As a <a href="ActorDefinition-healthworker.html">Health worker</a>, I want to: >The system to flag a client as a defaulter after a configured number of reminders are sent

so that

>We can identify those who have not come and are overdue, requiring additional intervention

Business process (F) defaulter tracing: Activity: Determine if vaccines were missed: As a <a href="ActorDefinition-healthworker.html">Health worker</a>, I want to: >To specify thresholds for a client to qualify as requiring follow-up, based on the national immunization guidelines

so that

>Follow up is only done at the appropriate time

Business process (F) defaulter tracing: Activity: Generate list of clients who are due or overdue for vaccination: As a <a href="ActorDefinition-healthworker.html">Health worker</a>, I want to: >To produce a list of clients who missed their vaccine for each antigen, along with their location and personal information

so that

>I can plan follow up activities and contact the clients

Business process (F) defaulter tracing: Activity: Generate list of clients who are due or overdue for vaccination: As a <a href="ActorDefinition-healthworker.html">Health worker</a>, I want to: >To print a list of clients requiring follow-up

so that

>I will have an offline version

Business process (F) defaulter tracing: Activity: Generate list of clients who are due or overdue for vaccination: As a <a href="ActorDefinition-healthworker.html">Health worker</a>, I want to: >To export a list of clients for follow-up

so that

>Information can be sent to another health worker or system as appropriate

Business process (F) defaulter tracing: Activity: Record the necessary information to follow-up: As a <a href="ActorDefinition-healthworker.html">Health worker</a>, I want to: >To assign a community health worker to a client

so that

>I can send client information to the correct community health worker

Business process (F) defaulter tracing: Activity: Record the necessary information to follow-up: As a <a href="ActorDefinition-healthworker.html">Health worker</a>, I want to: >The system to group the defaulters by location and community health worker

so that

>I can send to the community health workers the appropriate list

Business process (F) defaulter tracing: Activity: Plan for follow-up directly or during outreach: As a <a href="ActorDefinition-healthworker.html">Health worker</a>, I want to: >To display a list of clients due for specific planned outreach and immunization sessions, based on area

so that

>The immunization session or outreach will have a targeted list of clients, allowing for prioritization of tasks and workload

Business process (F) defaulter tracing: Activity: Send client information to community health worker: As a <a href="ActorDefinition-healthworker.html">Health worker</a>, I want to: >To send list of clients who missed immunization sessions by email or SMS to the community health worker

so that

>The community health worker will have a digital version

Business process (F) defaulter tracing: Activity: Provide feedback: As a <a href="ActorDefinition-communityhealthworker.html">Community health worker</a>, I want to: >To record in the system the results of the follow-up

so that

>The information is available in the system and is available for review

Business process (F) defaulter tracing: Activity: Update record to document reason/lost follow-up: As a <a href="ActorDefinition-healthworker.html">Health worker</a>, I want to: >To record reason vaccine was missed

so that

>This information can be used for planning and reporting purposes

Business process (F) defaulter tracing: Activity: Update record to document reason/lost follow-up: As a <a href="ActorDefinition-healthworker.html">Health worker</a>, I want to: >To update client information such as including change of address (moved permanently or temporarily)

so that

>To facilitate the client being contacted or being removed from a immunization session’s list

Business process (F) defaulter tracing: Activity: Update record to document reason/lost follow-up: As a <a href="ActorDefinition-healthworker.html">Health worker</a>, I want to: >To flag when there is a change of address and a new client has been added to another catchment area

so that

>The client will appear on the correct list for follow up

Business process (F) defaulter tracing: Activity: Update record to document reason/lost follow-up: As a <a href="ActorDefinition-healthworker.html">Health worker</a>, I want to: >To be able to indicate if a client is inactive, identified as either permanently or temporarily, with a reason (e.g. death, moved, refuses vaccine)

so that

>No further follow up will be done, and they will not appear as defaulters

Business process (F) defaulter tracing: Activity: Update record to document reason/lost follow-up: As a <a href="ActorDefinition-healthworker.html">Health worker</a>, I want to: >To be able to set a specific inactivity time frame for temporarily inactive clients (e.g. temporarily lost residence, crop harvest season)

so that

>I can distinguish between those who may require follow up at a specific time in future versus those which are inactive for a indeterminate period of time

Business process (F) defaulter tracing: Activity: Update record to document reason/lost follow-up: As a <a href="ActorDefinition-healthworker.html">Health worker</a>, I want to: >To be able to generate a report of clients who are inactive and disaggregate by the reason they are inactive

so that

>It can be used for reporting and planning

Business process (G) resolve duplicate client records: Activity: Flag client records for evaluation: As a <a href="ActorDefinition-eirstaff.html">EIR staff</a>, I want to: >The system to support a rules-based algorithm to evaluate duplicate records

so that

>Duplicates can be found by the system using pre-defined rules

Business process (G) resolve duplicate client records: Activity: Flag client records for evaluation: As a <a href="ActorDefinition-eirstaff.html">EIR staff</a>, I want to: >To be able to modify the business rules used for identifying duplicate client records

so that

>The de-duplication process is optimized

Business process (G) resolve duplicate client records: Activity: Flag client records for evaluation: As a <a href="ActorDefinition-eirstaff.html">EIR staff</a>, I want to: >The system to automatically flag client records as possible duplicates by marking them as pending for review

so that

>The health worker or EIR staff is informed and aware of pending review

Business process (G) resolve duplicate client records: Activity: Produce list of potential duplicate records: As a <a href="ActorDefinition-eirstaff.html">EIR staff</a>, I want to: >The system to schedule batching of duplicate record process

so that

>They may be processed and assessed together when user is ready

Business process (G) resolve duplicate client records: Activity: Perform manual review: As a <a href="ActorDefinition-eirstafforhealthworker.html">EIR staff OR health worker</a>, I want to: >To be able to manually flag duplicate records

so that

>I can identify potential duplicates myself for resolution

Business process (G) resolve duplicate client records: Activity: Perform manual review: As a <a href="ActorDefinition-eirstafforhealthworker.html">EIR staff OR health worker</a>, I want to: >To be able to view simultaneously potential duplicate records

so that

>I can easily compare the records and determine if they are duplicates

Business process (G) resolve duplicate client records: Activity: Perform manual review: As a <a href="ActorDefinition-eirstafforhealthworker.html">EIR staff OR health worker</a>, I want to: >To be able to access the client records while reviewing the duplicates

so that

>I can review other fields, such as immunization history, to aid in my decision-making

Business process (G) resolve duplicate client records: Activity: Perform manual review: As a <a href="ActorDefinition-eirstafforhealthworker.html">EIR staff OR health worker</a>, I want to: >To be able to decide what information to keep from the duplicates

so that

>I make sure the most appropriate information is kept in the consolidated record

Business process (G) resolve duplicate client records: Activity: Merge records: As a <a href="ActorDefinition-eirstaff.html">EIR staff</a>, I want to: >The system to be able to merge records confirmed to be duplicates

so that

>Duplicate records can be merged

Business process (G) resolve duplicate client records: Activity: Merge records: As a <a href="ActorDefinition-eirstaff.html">EIR staff</a>, I want to: >The system to support an audit trail when records are merged

so that

>Accountability can be maintained

Business process (G) resolve duplicate client records: Activity: Merge records: As a <a href="ActorDefinition-eirstaff.html">EIR staff</a>, I want to: >The system to be able to provide history of merged record for a given client

so that

>I can double check if the merge was done appropriately

Business process (G) resolve duplicate client records: Activity: Merge records: As a <a href="ActorDefinition-eirstaff.html">EIR staff</a>, I want to: >The system to be able to undo a merge

so that

>I can restore records merged incorrectly

Business process (G) resolve duplicate client records: Activity: Mark as "not a duplicate" or "pending": As a <a href="ActorDefinition-eirstafforhealthworker.html">EIR staff OR health worker</a>, I want to: >To be able to flag records as "not a duplicate"

so that

>It is not presented as a possible duplicates by the system

Business process (G) resolve duplicate client records: Activity: Mark as "not a duplicate" or "pending": As a <a href="ActorDefinition-eirstafforhealthworker.html">EIR staff OR health worker</a>, I want to: >To be able to enter comments for records marked as "not a duplicate"

so that

>I can add any additional information to let other users see why it was determined to not be a duplicate

Business process (H) resolve duplicate vaccination events: Activity: Identify groups of vaccination events for evaluation: As a <a href="ActorDefinition-eirstaff.html">EIR staff</a>, I want to: >The system to support a rules-based algorithm to evaluate duplicate events

so that

>Duplicates can be found by the system using pre-defined rules

Business process (H) resolve duplicate vaccination events: Activity: Identify groups of vaccination events for evaluation: As a <a href="ActorDefinition-eirstaff.html">EIR staff</a>, I want to: >The system to automatically flag event records as possible duplicates by marking them as pending for review

so that

>The health worker or EIR staff is informed and aware of pending review

Business process (H) resolve duplicate vaccination events: Activity: Identify groups of vaccination events for evaluation: As a <a href="ActorDefinition-eirstaff.html">EIR staff</a>, I want to: >to be able to modify the business rules used for identifying vaccination events duplicates

so that

>The de-duplication process can be optimized

Business process (H) resolve duplicate vaccination events: Activity: Identify groups of vaccination events for evaluation: As a <a href="ActorDefinition-eirstaff.html">EIR staff</a>, I want to: >The system to prompt the user that a new vaccination event might already exist

so that

>The user can decide if it is a duplicate and if so not save it

Business process (H) resolve duplicate vaccination events: Activity: Identify groups of vaccination events for evaluation: As a <a href="ActorDefinition-eirstaff.html">EIR staff</a>, I want to: >The system to generate automatically a list of possible duplicated vaccination events

so that

>The review process is optimized

Business process (H) resolve duplicate vaccination events: Activity: Evaluate vaccine event records: As a <a href="ActorDefinition-eirstafforhealthworker.html">EIR staff OR health worker</a>, I want to: >To be able to manually initiate duplicates identification process

so that

>It can be done when the user is available to review

Business process (H) resolve duplicate vaccination events: Activity: Evaluate vaccine event records: As a <a href="ActorDefinition-eirstafforhealthworker.html">EIR staff OR health worker</a>, I want to: >To be able to manually flag duplicate vaccination events

so that

>I can report duplicates that the system was not able to identify

Business process (H) resolve duplicate vaccination events: Activity: Evaluate vaccine event records: As a <a href="ActorDefinition-eirstafforhealthworker.html">EIR staff OR health worker</a>, I want to: >The system to display a specific set of data related to the possible duplicated events (such as vaccine type, manufacturer, administration date, etc.) for manual review

so that

>I am able to perform the review

Business process (H) resolve duplicate vaccination events: Activity: Evaluate vaccine event records: As a <a href="ActorDefinition-eirstafforhealthworker.html">EIR staff OR health worker</a>, I want to: >To be able to view simultaneously potential duplicate records

so that

>I can easily compare the records and to determine if they are duplicates

Business process (H) resolve duplicate vaccination events: Activity: Evaluate vaccine event records: As a <a href="ActorDefinition-eirstafforhealthworker.html">EIR staff OR health worker</a>, I want to: >To be able to access the vaccination events while reviewing the duplicates

so that

>I can review other fields to aid in my decision-making

Business process (H) resolve duplicate vaccination events: Activity: Select the most accurate/suitable event record: As a <a href="ActorDefinition-eirstafforhealthworker.html">EIR staff OR health worker</a>, I want to: >The system to automatically select the most accurate/suitable vaccination event to be used as the (primary or master) record

so that

>the manual review process is optimized

Business process (H) resolve duplicate vaccination events: Activity: Select the most accurate/suitable event record: As a <a href="ActorDefinition-eirstafforhealthworker.html">EIR staff OR health worker</a>, I want to: >To be able to merge manually duplicate records and decide what information to keep from the duplicates into a consolidated event record

so that

>I make sure the most accurate consolidated record is kept

Business process (H) resolve duplicate vaccination events: Activity: Update vaccination event records: As a <a href="ActorDefinition-eirstaff.html">EIR staff</a>, I want to: >The system to support an audit trail when event records are merged

so that

>Accountability can be maintained

Business process (H) resolve duplicate vaccination events: Activity: Update vaccination event records: As a <a href="ActorDefinition-eirstaff.html">EIR staff</a>, I want to: >The system to be able to provide history of merged event records

so that

>I can double check if the merge was done appropriately

Business process (H) resolve duplicate vaccination events: Activity: Generate report of duplicate vaccine events: As a <a href="ActorDefinition-eirstaff.html">EIR staff</a>, I want to: >The system to be able to generate a report of duplicate vaccine events including the resolutions

so that

>I can have a summary of the changes made

Business process (I) report generation: Activity: Define parameters for report: As a <a href="ActorDefinition-healthworker.html">Health worker</a>, I want to: >To be able to configure report parameters when creating new reports (period of time, inactive versus active clients, client's age, vaccine type, vaccine manufacturer, etc.)

so that

>Appropriate reports can be generated

Business process (I) report generation: Activity: Define parameters for report: As a <a href="ActorDefinition-healthworker.html">Health worker</a>, I want to: >To be able to select report parameters when creating vaccination coverage reports (i.e. by vaccine, by dose, by age, by area, by condition, by vaccine manufacturer, etc)

so that

>Appropriate vaccination coverage reports can be generated

Business process (I) report generation: Activity: Define parameters for report: As a <a href="ActorDefinition-healthworker.html">Health worker</a>, I want to: >To be able to customize report parameters for error monitoring reports

so that

>I can generate reports specific to my needs and the nature of potential programmatic errors I want to monitor

Business process (I) report generation: Activity: Define parameters for report: As a <a href="ActorDefinition-healthworker.html">Health worker</a>, I want to: >To be able to select what information a report shows (i.e. display options, summary versus detail report, sort options)

so that

>The report presentation can be customised

Business process (I) report generation: Activity: Define parameters for report: As a <a href="ActorDefinition-healthworker.html">Health worker</a>, I want to: >To be able to schedule routine reports (specific date/time, daily, weekly, etc.)

so that

>The reports can be generated automatically and are available at the right time

Business process (I) report generation: Activity: Generate report: As a <a href="ActorDefinition-eirstaff.html">EIR staff</a>, I want to: >The system to produce and export reports in multiple formats (i.e. CSV, PDF) on demand

so that

>I can select the most appropriate format for my needs

Business process (I) report generation: Activity: Generate report: As a <a href="ActorDefinition-eirstaff.html">EIR staff</a>, I want to: >The system to be able to print reports on demand

so that

>I can have a paper version of the report

Business process (I) report generation: Activity: Generate report: As a <a href="ActorDefinition-eirstaff.html">EIR staff</a>, I want to: >The system to show me a preview of the report before printing

so that

>I can review before printing

Business process (I) report generation: Activity: Generate report: As a <a href="ActorDefinition-eirstaff.html">EIR staff</a>, I want to: >The system to log the actions performed on the reports

so that

>An audit can be performed when needed

Business process (I) report generation: Activity: Generate report: As a <a href="ActorDefinition-healthworker.html">Health worker</a>, I want to: >The system to offer the posibility of sending the generated report by email

so that

>I do not have to manually do that

Make efficient use of data communication time

Make efficient use of capabilities of lower-cost mobile devices

Support data capacity considerations (including those for data transmission, storage and processing) for all users over the expected lifetime of the system

Use a database that can scale to support projected transaction volume

Provide real-time response to transactions submitted by connected devices up to the configured national volume level

Provide real-time messages such as "report processing" or "in progress" for transactions that affect the system performance

Use open standards to promote interoperability

Exchange actionable data between systems (need to enforce semantic interoperability)

Provide access from internet-enabled devices

Support flexible models for data collection (e.g. including paper forms, web forms, SMS, barcode, etc.)

Comply with industry standards for data exchange

Operate with open-source or third-party reporting tools

Comply with industry standards for tracking and tracing of supplies

Enable streamlined data collection, organization and dissemination

Provide access to data through application programming interfaces

Link with insurance systems to verify eligibility and submit claims

Allow for data exchange and efficient synchronization across multiple facilities and points of service when the internet is available, even when it is intermittent and slow

Configure the system centrally

Configure business rules in line with guidelines and standard operating procedures

Configure error messages

Enable configuration to any national or subnational administrative structure or number of levels

Allow for flexible configurations based on the context of use, including the physical, regulatory and social environment

Transmit information in a language (script or voice) that is understood by the user population

Emphasize ease of use and learnability to reduce training costs

Be able to be learned easily by end users and supervisors to meet specified goals of system effectiveness and efficiency

Enable easy data collection, organization (predefined drop-down menus or searchable lists, radio buttons, check boxes) and dissemination

Focus on the mobile-user experience with secondary use of a computer

Allow users to find features in two clicks or fewer

Provide a search interface to reduce data-entry burden and improve accuracy on mobile devices

Support real-time data-entry validation and feedback to prevent data-entry errors from being recorded

Support ability to calculate values on behalf of user (eliminating need to add, subtract, multiply or divide)

Provide an appropriate localized experience with both language and cultural translations

Support ability to recalculate the immunization scheduled or provide clinical decision support in the event that the client does not receive vaccines on time or has contraindications to their administration

Be user-friendly for people with low computer literacy

Provide informative error messages and tooltips

Alert the user when navigating away from a form without saving

Use industry-standard user interface practices and apply them consistently throughout the system

Provide guidance to users to better support clinical guidelines and best clinical practices

Be reliable and robust (minimize the number of system crashes)

Adjust display to fit small screens (e.g. mobile phones)

Enable a task to be cancelled and rolled back to previous state

Enable users to work offline and then synchronize data when data connection is available

Allow a task to be interrupted and resumed

Enable earlier versions of a record to be recoverable

Enable backup of data so that information is recoverable in the event of a system or hardware failure

Accommodate loss of connectivity to hosted application (network may become unavailable while a user is in the process of submitting a form)

Be able to reliably perform tasks within appropriate time with resistance to failures or deadlocks

Be deployed in an environment subject to power loss

Allow for client devices with low bandwidth or irregular connectivity

Prevent unauthorized access to clients' protected health information

Prevent updates to the database occurring only partially (atomicity), which can cause greater problems than rejecting an entire submission of a form

Trace and record changes to data taken by the system and by users (update/delete/add/access)

Allow the administrator to establish access privileges and priorities

Support definitions of unlimited roles and assigned levels of access, viewing, entry, editing and auditing

Require each user to authenticate by role before gaining access to the system

Provide flexible password control to align to national policy and standard operating procedures, including password format requirements

Protect system servers through the use of an internet firewall

Comply with country's existing health information storage policies

Protect against viruses and malware

Allow for maintenance of security updates

Have a source code audit against security threats

Log all activities performed by the user, including date and time stamp

Maintain a transaction log history (system logins and logouts)

Support privacy policies such as identifying who has access to the health data, and what data can be accessed

Design software security protections to ensure system availability

Provide a means to ensure confidentiality and privacy of personal health information

Provide the ability for allowed users to view confidential data

Anonymize data that are exported from the system

Prevent remembering username and password

Automatically log out the user after a specified time of inactivity

Provide encrypted communication between components

Provide secure data transmission methods to prevent others from seeing data sent from one computer to another by using data encryption and private networks across public networks

Notify the user to change their password the first time they log in

Provide a mechanism to securely change a user's password

Notify the user of a password change to their account

Reset a user's password in a secure manner

Lock a user out after a specified number of wrong password attempts

Notify a user if their account is locked due to wrong password attempts

Record all authentication violations

Log access to views of individual client records

Log access to data summaries, reports, analysis and visualization features

Log exchange of data with other systems

Generate analysis of the use of different system features and reports

Log all data and system errors

Allow user with permission to create a new user and temporary password

Allow roles to be associated with specific geographical areas or health-care facilities

Allow cascading user management and assignment of roles

Allow user to change their own password

Allow admin user to request password reset

Notify the user to regularly change their password

Allow each user to be assigned to one or more roles

Be built using technologies that enable local control, open competition and transparency of the code

Have adequate support resources to ensure reusability, scalability and sustainability

Support reusability of the system source code

Promote easier acquisition by supporting a range of devices and form factors

Able to access the system at all levels/stores

Enable local control of operations

Be well-documented, including known issues

Support repair or upgrade of a component in a running system

Provide a unique version number for each version (all future updates and releases)

Enable the system to detect incompatible versions of software running on different components

Have a support process that tracks and documents bugs from discovery to resolution

Enable access to the central system from all levels of the health system

Support changes to organizational alignment of facilities and personnel

Include an administrable content management system

Provide detailed architectural, operational and testing documentation

Be able to provide continuity and access to data throughout changes in infrastructure (e.g. telecommunication, power) at the health-post level

Support extensibility and/or the ability to accept new services or functionality

Generate IDs that are unique across different locations or sites

Report version number when saving data to the database

Show the number of records that are not yet synchronized

Have the ability to easily back up information

Warn user if no valid back-up for more than a predefined number of days

Support the ability to store images and other unstructured data

Scalable to accommodate new demands

Be able to accommodate at least [x number of] health-care facilities

Be able to accommodate at least [x number of] concurrent users