HL7 Personal Health Record System Functional Model, Release 2
2.0.1 - Normative
HL7 Personal Health Record System Functional Model, Release 2, published by EHR WG. This guide is not an authorized publication; it is the continuous build for version 2.0.1 built by the FHIR (HL7® FHIR® Standard) CI Build. This version is based on the current content of https://github.com/HL7/phrsfm-ig/ and changes regularly. See the Directory of published versions
| Page standards status: Normative |
<Requirements xmlns="http://hl7.org/fhir">
<id value="PHRSFMR2-S.1.7"/>
<meta>
<profile
value="http://hl7.org/ehrs/uv/phrsfmr2/StructureDefinition/FMFunction"/>
</meta>
<language value="en"/>
<text>
<status value="extensions"/>
<div xml:lang="en" xmlns="http://www.w3.org/1999/xhtml" lang="en">
<div id="description"><b>Description <a href="https://hl7.org/fhir/versions.html#std-process" title="Informative Content" class="informative-flag">I</a>:</b> <div><p>This feature would enable providers, payers and PHR Account Holders to assess and provide feedback on areas such as the perceived patient-centeredness of care, satisfaction and performance, and the transparency efforts to improve quality of care. The receipt of a health survey does not imply that the member must participate in the survey. The system may simply direct the PHR Account Holder to a separate, external survey tool, or may provide the capacity to manage the entire survey process in which a member chooses to participate.</p>
</div></div>
<div id="requirements"><b>Criteria <a href="https://hl7.org/fhir/versions.html#std-process" title="Normative Content" class="normative-flag">N</a>:</b></div>
<table id="statements" class="grid dict">
<tr>
<td style="padding-left: 4px;">
S.1.7#01
</td>
<td style="padding-left: 4px;">
SHOULD
</td>
<td style="padding-left: 4px;" class="requirement">
<div><p>The system SHOULD provide the ability to render notification to the PHR Account Holder that a survey is available.</p>
</div>
</td>
</tr>
<tr>
<td style="padding-left: 4px;">
S.1.7#02
</td>
<td style="padding-left: 4px;">
SHOULD
</td>
<td style="padding-left: 4px;" class="requirement">
<div><p>The system SHOULD provide the ability for the PHR Account Holder to manage participation in a survey (e.g., to subscribe or unsubscribe to a survey).</p>
</div>
</td>
</tr>
<tr>
<td style="padding-left: 4px;">
S.1.7#03
</td>
<td style="padding-left: 4px;">
MAY
</td>
<td style="padding-left: 4px;" class="requirement">
<div><p>The system MAY provide the ability to capture the results of PHR Account Holder survey responses from external survey tools.</p>
</div>
</td>
</tr>
<tr>
<td style="padding-left: 4px;">
S.1.7#04
</td>
<td style="padding-left: 4px;">
MAY
</td>
<td style="padding-left: 4px;" class="requirement">
<div><p>The system MAY provide the ability to manage one or more survey(s) that capture PHR Account Holder responses.</p>
</div>
</td>
</tr>
<tr>
<td style="padding-left: 4px;">
S.1.7#05
</td>
<td style="padding-left: 4px;">
MAY
</td>
<td style="padding-left: 4px;" class="requirement">
<div><p>The system MAY provide the ability to manage the survey results.</p>
</div>
</td>
</tr>
</table>
</div>
</text>
<extension
url="http://hl7.org/fhir/StructureDefinition/structuredefinition-standards-status">
<valueCode value="normative"/>
</extension>
<extension
url="http://hl7.org/fhir/StructureDefinition/structuredefinition-wg">
<valueCode value="ehr"/>
</extension>
<url value="http://hl7.org/ehrs/uv/phrsfmr2/Requirements/PHRSFMR2-S.1.7"/>
<version value="2.0.1"/>
<name value="S_1_7_Manage_Surveys_on_the_Healthcare_Experience"/>
<title
value="S.1.7 Manage Surveys on the Healthcare Experience (Function)"/>
<status value="active"/>
<date value="2025-12-07T09:26:53+00:00"/>
<publisher value="EHR WG"/>
<contact>
<telecom>
<system value="url"/>
<value value="http://www.hl7.org/Special/committees/ehr"/>
</telecom>
</contact>
<description
value="Enable the PHR Account Holder to respond to surveys on his or her healthcare experience."/>
<purpose
value="This feature would enable providers, payers and PHR Account Holders to assess and provide feedback on areas such as the perceived patient-centeredness of care, satisfaction and performance, and the transparency efforts to improve quality of care. The receipt of a health survey does not imply that the member must participate in the survey. The system may simply direct the PHR Account Holder to a separate, external survey tool, or may provide the capacity to manage the entire survey process in which a member chooses to participate."/>
<statement>
<extension
url="http://hl7.org/ehrs/uv/phrsfmr2/StructureDefinition/requirements-dependent">
<valueBoolean value="false"/>
</extension>
<key value="PHRSFMR2-S.1.7-01"/>
<label value="S.1.7#01"/>
<conformance value="SHOULD"/>
<conditionality value="false"/>
<requirement
value="The system SHOULD provide the ability to render notification to the PHR Account Holder that a survey is available."/>
</statement>
<statement>
<extension
url="http://hl7.org/ehrs/uv/phrsfmr2/StructureDefinition/requirements-dependent">
<valueBoolean value="false"/>
</extension>
<key value="PHRSFMR2-S.1.7-02"/>
<label value="S.1.7#02"/>
<conformance value="SHOULD"/>
<conditionality value="false"/>
<requirement
value="The system SHOULD provide the ability for the PHR Account Holder to manage participation in a survey (e.g., to subscribe or unsubscribe to a survey)."/>
</statement>
<statement>
<extension
url="http://hl7.org/ehrs/uv/phrsfmr2/StructureDefinition/requirements-dependent">
<valueBoolean value="false"/>
</extension>
<key value="PHRSFMR2-S.1.7-03"/>
<label value="S.1.7#03"/>
<conformance value="MAY"/>
<conditionality value="false"/>
<requirement
value="The system MAY provide the ability to capture the results of PHR Account Holder survey responses from external survey tools."/>
</statement>
<statement>
<extension
url="http://hl7.org/ehrs/uv/phrsfmr2/StructureDefinition/requirements-dependent">
<valueBoolean value="false"/>
</extension>
<key value="PHRSFMR2-S.1.7-04"/>
<label value="S.1.7#04"/>
<conformance value="MAY"/>
<conditionality value="false"/>
<requirement
value="The system MAY provide the ability to manage one or more survey(s) that capture PHR Account Holder responses."/>
</statement>
<statement>
<extension
url="http://hl7.org/ehrs/uv/phrsfmr2/StructureDefinition/requirements-dependent">
<valueBoolean value="false"/>
</extension>
<key value="PHRSFMR2-S.1.7-05"/>
<label value="S.1.7#05"/>
<conformance value="MAY"/>
<conditionality value="false"/>
<requirement
value="The system MAY provide the ability to manage the survey results."/>
</statement>
</Requirements>