HL7 Personal Health Record System Functional Model, Release 2
2.0.1 - Normative

HL7 Personal Health Record System Functional Model, Release 2, published by EHR WG. This guide is not an authorized publication; it is the continuous build for version 2.0.1 built by the FHIR (HL7® FHIR® Standard) CI Build. This version is based on the current content of https://github.com/HL7/phrsfm-ig/ and changes regularly. See the Directory of published versions

Requirements: S.1.7 Manage Surveys on the Healthcare Experience (Function)

Official URL: http://hl7.org/ehrs/uv/phrsfmr2/Requirements/PHRSFMR2-S.1.7 Version: 2.0.1
Standards status: Normative Active as of 2025-12-07 Computable Name: S_1_7_Manage_Surveys_on_the_Healthcare_Experience

Enable the PHR Account Holder to respond to surveys on his or her healthcare experience.

Description I:

This feature would enable providers, payers and PHR Account Holders to assess and provide feedback on areas such as the perceived patient-centeredness of care, satisfaction and performance, and the transparency efforts to improve quality of care. The receipt of a health survey does not imply that the member must participate in the survey. The system may simply direct the PHR Account Holder to a separate, external survey tool, or may provide the capacity to manage the entire survey process in which a member chooses to participate.

Criteria N:
S.1.7#01 SHOULD

The system SHOULD provide the ability to render notification to the PHR Account Holder that a survey is available.
S.1.7#02 SHOULD

The system SHOULD provide the ability for the PHR Account Holder to manage participation in a survey (e.g., to subscribe or unsubscribe to a survey).
S.1.7#03 MAY

The system MAY provide the ability to capture the results of PHR Account Holder survey responses from external survey tools.
S.1.7#04 MAY

The system MAY provide the ability to manage one or more survey(s) that capture PHR Account Holder responses.
S.1.7#05 MAY

The system MAY provide the ability to manage the survey results.