Clinical Order Workflows
0.1.0 - ci-build International flag

Clinical Order Workflows, published by HL7 International - Orders and Observations Work Group. This guide is not an authorized publication; it is the continuous build for version 0.1.0 built by the FHIR (HL7® FHIR® Standard) CI Build. This version is based on the current content of https://github.com/HL7/fhir-cow-ig/ and changes regularly. See the Directory of published versions

Scope and General Principles

A significant part of healthcare delivery is based on workflows with many context-specific requirements. This implementation guide strives to bring together common patterns that support FHIR-based interoperability for order-based workflows.

Scope and Goals

Referrals, Orders, Transfers

Modern healthcare delivery includes a variety of stakeholders, settings, specialties, interventions, and equipment. This often leads to overloading of terms, and lack to understanding of commonalities among healthcare processes. One example of that is how the term referral is used.

One attempt to describe the different types of processes that may be called referrals can be as follows:

Transfer Referral Order
  • Usually not service-specific
  • Requestor usually does not expect an outcome after the coordination
  • Usually changing primary responsibility for a patient's care, often with patient movement
    • LTC - with functional status
    • Burn Unit - with specific tests
  • Often includes a patient summary. May include a more specific `reason for transfer`
  • Usually more high level:
    • Imaging referral for knee pain
    • Surgical Consult
    • Referral for physical therapy
  • May be evaluative:
    • Consider for transport assistance
  • May not be authorized at the moment of creation (insurance, etc.)
  • Recipients sometimes refuse
  • Usually more specific:
    • X-Ray 3 view knee
  • General expectation is that the service will occur and the overall performer is known
    • Some lab in the network will perform this test
  • Usually the recipient can't refuse (but may not be able to fulfill the request for some reason, e.g. specimen condition/quantity)

Kinds of Requests

Common Ordering Patterns

These high-level patterns are common in many jurisdictions. This IG uses them as a starting point to provide context in the subsequent discussions.

Simplest Request

This is the highest level description of a request and an outcome, usually described as the Happy Path where the user places the request, and, as if by magic, the outcome shows up in a reasonable amount of time.

request-simplest.png

Request with Acceptance

When the fulfillment of a request is not immediate, which is the usual case for cross-organizational workflows, the requestor deserves the courtesy of knowing that the known performer has received the request and is committed to fulfilling it.

request-accept.png

Request with Multiple Potential Performers, First-Come, First-Claim
request-claim.png

Request with Multiple Potential Performers, Bid
request-bid.png

Requests to a Central Service
request-central.png

Patient-Mediated Requests
request-patient.png

What Is Covered and What Is Not

Definitions

How to Use This IG

Here are the instructions for others building on top of for a jurisdiction or clinical domain.