| Code | Display | Definition |
| icp-val-01 |
Invalid Provider ID |
The Provider record is not currently active or in use. Please contact ACC Digital Operations via digitaloperations@acc.co.nz |
| icp-val-02 |
Invalid Vendor ID |
The Vendor record is not currently active or in use. Please contact ACC Digital Operations via digitaloperations@acc.co.nz |
| icp-val-03 |
Claim number not found |
The specified claim number was not found. |
| icp-val-04 |
Claim number found but DOB doesn't match |
The Claim and specified Patient DOB do not match. |
| icp-val-05 |
Cover Status is Held |
This claim has not yet been accepted for cover and cannot be entered into ICP. Please contact ACC on 0800 101 996 for more information if required. |
| icp-val-06 |
Cover Status is Decline |
This claim has been declined for cover and cannot be entered into ICP. |
| icp-val-07 |
TPA Exclusion |
The employer we hold on file for this Client belongs to the Accredited Employer Programme and cannot be entered into ICP. If this is a non-work injury, please ask the Client to contact their Third Party Administrator Provider and discuss having their claim returned to ACC if they would like to enter ICP. |
| icp-val-08 |
This claim is not eligible for ICP |
This claim is not eligible for ICP. Please check that the correct claim number has been used. |
| icp-val-09 |
This claim is unlikely to be eligible for ICP |
This claim is unlikely to be eligible for ICP. Please check the claim number used. Contact ACC on 0800 101 996 ext. 77097 for more information or have a staff member assess eligibility. |
| icp-val-10 |
This claim requires assessment from an ACC staff member before it can be entered into ICP |
This claim requires assessment from an ACC staff member before it can be entered into ICP. Please contact ACC on 0800 101 996 ext. 77097 to discuss. |
| icp-val-11 |
This claim already has an ICP Case against it. |
This claim already has an ICP Case against it. Please contact ACC on 0800 101 996 ext. 77097 to discuss. |
| icp-val-12 |
There's no ICP Subcase against the specified Claim in Eos |
Unable to find an ICP Case against this Claim. Please contact ACC via registrations@acc.co.nz |
| icp-val-13 |
There's an ICP Subcase against the specified Claim in Eos but the Status isn't Accepted |
The ICP Case against this Claim is no longer Active. Please contact ACC via registrations@acc.co.nz |
| icp-val-14 |
There's an Active ICP Subcase against the specified Claim in Eos but it came from a different Vendor ID. |
The ICP Case against this claim belongs to a different supplier. Please contact ACC via registrations@acc.co.nz |
| icp-val-15 |
The active ICP case against the specified Claim has already been accepted by this Vendor ID. |
The ICP Case against this claim has already been accepted by this Vendor ID. Please contact ACC via registrations@acc.co.nz |
| icp-val-1000 |
The claim number can only contain letters and numbers, no more than 7 characters in all. |
The claim number can only contain letters and numbers, no more than 7 characters in all. |
| icp-val-1001 |
The claim number is required. |
The claim number is required. |
| icp-val-1002 |
The vendor ID is invalid; it can only contain letters, numbers, and '/', no more than 12 characters in all. |
The vendor ID is invalid; it can only contain letters, numbers, and '/', no more than 12 characters in all. |
| icp-val-1003 |
The provider ID can only contain letters and numbers, no more than 12 characters in all. |
The provider ID can only contain letters and numbers, no more than 12 characters in all. |
| icp-val-1004 |
The ICP Case against this claim is currently being processed. Please try again in 5 minutes or contact ACC on 0800 101 996 ext. 77097 to discuss. |
The ICP Case against this claim is currently being processed. Please try again in 5 minutes or contact ACC on 0800 101 996 ext. 77097 to discuss. |
| icp-val-1005 |
The date cannot be before 1900-01-01. |
The date cannot be before 1900-01-01. |
| icp-auth-2000 |
{EmailAddress} isn't a valid user. Contact ACC Digital Operations at digitaloperations@acc.co.nz to arrange permission. |
{EmailAddress} isn't a valid user. Contact ACC Digital Operations at digitaloperations@acc.co.nz to arrange permission. |
| icp-auth-2001 |
You are not authorised to access this service. Contact ACC Digital Operations at digitaloperations@acc.co.nz to arrange permission. |
You are not authorised to access this service. Contact ACC Digital Operations at digitaloperations@acc.co.nz to arrange permission. |
| icp-auth-2002 |
You are not authorised to access this vendor record. Contact ACC Digital Operations at digitaloperations@acc.co.nz to arrange permission. |
You are not authorised to access this vendor record. Contact ACC Digital Operations at digitaloperations@acc.co.nz to arrange permission. |
| icp-val-9000 |
There is an ACC system issue. You'll need to resubmit your content later. Advise ACC Digital Operations at digitaloperations@acc.co.nz. |
There is an ACC system issue. You'll need to resubmit your content later. Advise ACC Digital Operations at digitaloperations@acc.co.nz. |
| icp-val-9001 |
There is an ACC system issue. You'll need to resubmit your content later. If the issue persists please advise the ACC Digital Operations team at digitaloperations@acc.co.nz. |
There is an ACC system issue. You'll need to resubmit your content later. If the issue persists please advise the ACC Digital Operations team at digitaloperations@acc.co.nz. |