HL7 Electronic Health Record System Functional Model, Release 2.1.1
2.1.1 - Normative

HL7 Electronic Health Record System Functional Model, Release 2.1.1, published by HL7 International / Electronic Health Records. This guide is not an authorized publication; it is the continuous build for version 2.1.1 built by the FHIR (HL7® FHIR® Standard) CI Build. This version is based on the current content of https://github.com/HL7/ehrsfm-ig/ and changes regularly. See the Directory of published versions

## Requirements: TI.1.10 Service Availability (Function)

Official URL: http://hl7.org/ehrs/uv/ehrsfmr2/Requirements/EHRSFMR2-TI.1.10 | Version: 2.1.1
Standards status: Normative Active as of 2025-12-13 | Computable Name: TI_1_10_Service_Availability

Manage the ability to access, render and determine information related to Service Level Agreement.

Description I:

A provider may need to be aware of certain Service Level Agreement information in order to mitigate patient safety-related risks that depend on system availability or system performance.

Criteria N:

TI.1.10#01 | SHOULD dependent | The system SHOULD provide the ability to manage Service Level Agreement information according to scope of practice, organizational policy, and/or jurisdictional law.
TI.1.10#02 | MAY dependent | The system MAY provide the ability to render system availability statistics and system performance statistics as specified in the Service Level Agreement according to scope of practice, organizational policy, and/or jurisdictional law.